Q: I have an Apple Macbook havent had it very long n dont know a whole lot about them. It turns on chimes shows Apple logo w spinning gear under it and thats it

Please download and install EtreCheck from http://etrecheck.com/

Run it and post the report here.

If you are unable to get the MacBook to get past the chime and an incredible wait, for nothing

you may be able to get it to start in Safe mode, if you hold the Shift key down almost immediate

after hearing the start chime sound, and keep holding it until you see the desktop appear. You

may be able to then sign in your admin user password to further the startup to then show  Finder.

• Try safe mode if your Mac doesn't finish starting up - Apple Support

• Startup key combinations for Mac - Apple Support

There are other startup keyboard combinations to try & see if the computer can find its hard drive

or SSD (main boot drive) with either an OS X installed or the OS X Recovery. This would be part

of the troubleshooting processes one could try. Usually if you have a new model computer you'd

consider arranging a reservation with an Apple Store genius for appointment for someone to check

the computer because it may have issues and they can determine if it needs repair or not.

• Make an appointment at an Apple Retail Store Genius Bar
• Find an Apple Authorized Service Provider
• See all worldwide support telephone numbers

So there are a few things to try. If the computer hasn't been charged up in awhile, it is never a

good idea to let the battery go so weak as the have the computer fail due to lack of power.

• About Mac notebook batteries - Apple Support

This can cause battery to prematurely fail since it causes damage. If computer is fully charged

and still has issues on startup, it may be the System Management Controller may need reset.

• Resetting the System Management Controller (SMC) on your Mac - Apple Support

At times, the NVRAM reset may help, since some items covered by that circuit aren't in SMC:

• How to Reset NVRAM on your Mac - Apple Support

Hopefully you can resolve the symptoms of the issue and get the unit to start up; then you

may also be able to read about the other items listed in their Apple support articles and be

familiar with their useful purpose. They may be handy to know about during your ownership.

Good luck & happy computing!