basilbuster
Level 1
(0 points)
Q: ipod not working
my ipod wont turn on it has a picture of ipod on it and ! then under it saying www.apple.com/support/ipod iv looked and carnt find any answers
iPod classic
Kenichi Watanabe
Level 8
(39,285 points)
Try doing a Reset (restart) on the iPod, if you have not already.
Learn how to reset your iPod - Apple Support
If that does not help, try putting the iPod into Disk Mode
Putting iPod into Disk Mode - Apple Support
If the iPod goes into Disk Mode, run iTunes and connect the iPod. iTunes may prompt you to do a Restore with a message about "recovery." If you're OK with erasing the iPod, tell iTunes to proceed. If the Restore succeeds, try syncing it with songs and using it.
If the iPod does not go into Disk Mode, or the Restore fails, the mostly likely cause is a faulty hard drive in the iPod.
