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Helpful answers
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Feb 8, 2016 9:00 AM in response to juliomataby remotedesktop,If your license is for the old retail box version, you can get the package and install it from here: Apple Remote Desktop 3.7 Admin.
After installing, you can go to the App Store and it should offer to adopt the app store version of the app.
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Sep 25, 2016 6:59 AM in response to remotedesktopby Knorke,Hi there,
I'm also trying to get the 3.8.5 update. I have the 3.7.2 Admin installed but the App-Store does not recognize it for unknown reasons. I've also tried to setup a brand new 10.10 machine in Parallels, installed ARD 3.7.2 (runs perfectly fine), updated Yosemite to 10.10.5, logged into the App-Store (as decribed by Apple here), but no luck.
I bought my copy in 2010. Might that be the reason? Is it too old?
Thanks for all ideas.