Gajhia

Q: i have a ipod shuffle 4th generation and when i open itunes it tells me that i need to restore it  to its original settings, when i do that it just tells me i need to restore it again

I can't put music on my iPod cause it says I need to restore it

iPod shuffle, Windows 10

Posted on Feb 7, 2016 7:09 AM

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Q: i have a ipod shuffle 4th generation and when i open itunes it tells me that i need to restore it  to its original settings, ... more

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  • by Kenichi Watanabe,Helpful

    Kenichi Watanabe Kenichi Watanabe Feb 7, 2016 2:01 PM in response to Gajhia
    Level 8 (39,453 points)
    Mac OS X
    Feb 7, 2016 2:01 PM in response to Gajhia

    As a test, try shutting down (powering off) your computer and disconnecting all USB devices.  You can leave standard USB keyboard and mouse connected, if used.  Move the shuffle's power switch to the OFF position, if previous ON.  Start up computer, run iTunes, and connect iPod to a direct USB port on the computer, by itself.  Try doing a Restore again.  Any difference after the Restore completes?

  • by Gajhia,Solvedanswer

    Gajhia Gajhia Feb 7, 2016 2:04 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 7, 2016 2:04 PM in response to Kenichi Watanabe

    i did not mean to click that. it still did not work. i keep clicking things