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oceanbert
Level 1 (0 points)

Q: usb keyboard

My problem is when I restart my MAC the USB keyboard doesn't work,  I have been using this computer for a few years and this problem just started. 

Mac Pro, OS X Yosemite (10.10.5)

Posted on Feb 6, 2016 4:26 PM

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oceanbert

Q: usb keyboard

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  • by Eric Root,

    Eric Root Eric Root Feb 7, 2016 10:38 AM in response to oceanbert
    Level 9 (71,344 points)
    iTunes
    Feb 7, 2016 10:38 AM in response to oceanbert

    If your wireless or USB keyboard doesn't work

     

    Keyboard Doesn’t Work

     

     

     

    Restart the computer holding down the command - option/alt - P - R keys before the gray screen appears. Continue to hold until you hear the startup chime for the second time.

                                 

    Reset NVRAM/PRAM

  • by oceanbert,

    oceanbert oceanbert Feb 7, 2016 11:31 AM in response to Eric Root
    Level 1 (0 points)
    Feb 7, 2016 11:31 AM in response to Eric Root

    Thanks, I tried this twice, the second time while on the phone with Apple support.  I had read in other user comments that this problem may have been the results of the latest security upgrade.  They couldn't help me either.  I tested my keyboard on my laptop and it worked, I was about to use the USB ports with my scanner and my external hard drive and no problems there.  It just didn't like my keyboard. 

     

    My solution was to upgrade to OS El Capitan and the keyboard is working fine. 

     

    Thank you for your assistance.