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Nov 7, 2015 7:36 AM in response to BarryWheelerby Linc Davis,★HelpfulLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
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Nov 7, 2015 7:39 AM in response to Linc Davisby BarryWheeler,THANKS. Here is a section of the log file from marker to marker when I tried to open the Security & Privacy preference panel.
11/7/15 10:32:10.884 AM Console[466]: Marker - Nov 7, 2015, 10:32:10 AM
11/7/15 10:32:10.898 AM bird[499]: created directory has a wrong owner (value: root, expected: barrywheeler)
11/7/15 10:32:10.899 AM com.apple.xpc.launchd[1]: (com.apple.bird[499]) Service exited with abnormal code: 1
11/7/15 10:32:10.899 AM com.apple.xpc.launchd[1]: (com.apple.bird) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
11/7/15 10:32:12.845 AM locationd[500]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
11/7/15 10:32:12.850 AM locationd[500]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
11/7/15 10:32:12.850 AM diagnosticd[142]: error evaluating process info - pid: 500, puniqueid: 500
11/7/15 10:32:12.850 AM com.apple.xpc.launchd[1]: (com.apple.locationd[500]) Service exited due to signal: Segmentation fault: 11
11/7/15 10:32:12.850 AM com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
11/7/15 10:32:12.959 AM ReportCrash[435]: Saved crash report for locationd[500] version 1615.37 to /Library/Logs/DiagnosticReports/locationd_2015-11-07-103212_Gandalf.crash
11/7/15 10:32:15.936 AM locationd[502]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
11/7/15 10:32:15.941 AM locationd[502]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
11/7/15 10:32:15.942 AM diagnosticd[142]: error evaluating process info - pid: 502, puniqueid: 502
11/7/15 10:32:15.942 AM com.apple.xpc.launchd[1]: (com.apple.locationd[502]) Service exited due to signal: Segmentation fault: 11
11/7/15 10:32:15.942 AM com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
11/7/15 10:32:16.054 AM ReportCrash[435]: Saved crash report for locationd[502] version 1615.37 to /Library/Logs/DiagnosticReports/locationd_2015-11-07-103216_Gandalf.crash
11/7/15 10:32:18.961 AM locationd[511]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
11/7/15 10:32:18.967 AM locationd[511]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
11/7/15 10:32:18.967 AM diagnosticd[142]: error evaluating process info - pid: 511, puniqueid: 511
11/7/15 10:32:18.967 AM com.apple.xpc.launchd[1]: (com.apple.locationd[511]) Service exited due to signal: Segmentation fault: 11
11/7/15 10:32:18.967 AM com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
11/7/15 10:32:18.975 AM com.apple.xpc.launchd[1]: (com.apple.ReportCrash.Root[512]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash.DirectoryService
11/7/15 10:32:19.124 AM ReportCrash[512]: Saved crash report for locationd[511] version 1615.37 to /Library/Logs/DiagnosticReports/locationd_2015-11-07-103219_Gandalf.crash
11/7/15 10:32:19.681 AM SpotlightNetHelper[358]: tcp_connection_destination_handle_tls_close_notify 14 closing socket due to TLS CLOSE_NOTIFY alert
11/7/15 10:32:20.927 AM bird[513]: created directory has a wrong owner (value: root, expected: barrywheeler)
11/7/15 10:32:20.928 AM com.apple.xpc.launchd[1]: (com.apple.bird[513]) Service exited with abnormal code: 1
11/7/15 10:32:20.928 AM com.apple.xpc.launchd[1]: (com.apple.bird) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
11/7/15 10:32:21.697 AM com.apple.preference.security.remoteservice[514]: Unknown class AddRemoveBarCell in Interface Builder file at path /System/Library/PreferencePanes/Security.prefPane/Contents/Resources/Base.lproj /SecurityPref.nib.
11/7/15 10:32:21.981 AM locationd[517]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
11/7/15 10:32:22.007 AM locationd[517]: Could not write data to disk /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/cache.plist
11/7/15 10:32:22.007 AM locationd[517]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
11/7/15 10:32:22.007 AM diagnosticd[142]: error evaluating process info - pid: 517, puniqueid: 517
11/7/15 10:32:22.007 AM com.apple.xpc.launchd[1]: (com.apple.locationd[517]) Service exited due to signal: Segmentation fault: 11
11/7/15 10:32:22.007 AM com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
11/7/15 10:32:22.127 AM ReportCrash[512]: Saved crash report for locationd[517] version 1615.37 to /Library/Logs/DiagnosticReports/locationd_2015-11-07-103222_Gandalf.crash
11/7/15 10:32:22.687 AM com.apple.preference.security.remoteservice[514]: AutoSubmitPreference is 1
11/7/15 10:32:25.024 AM locationd[518]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
11/7/15 10:32:25.028 AM locationd[518]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
11/7/15 10:32:25.029 AM diagnosticd[142]: error evaluating process info - pid: 518, puniqueid: 518
11/7/15 10:32:25.029 AM com.apple.xpc.launchd[1]: (com.apple.locationd[518]) Service exited due to signal: Segmentation fault: 11
11/7/15 10:32:25.029 AM com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
11/7/15 10:32:25.134 AM ReportCrash[512]: Saved crash report for locationd[518] version 1615.37 to /Library/Logs/DiagnosticReports/locationd_2015-11-07-103225_Gandalf.crash
11/7/15 10:32:25.744 AM System Preferences[503]: ERROR: _willSelectSemaphore timeout! (com.apple.preference.security)
11/7/15 10:32:28.048 AM locationd[521]: Logging binary sensor data to /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/locationdSensors.bin
11/7/15 10:32:28.054 AM locationd[521]: Could not open database /var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d/C/consolidated.db, error code = 14
11/7/15 10:32:28.054 AM diagnosticd[142]: error evaluating process info - pid: 521, puniqueid: 521
11/7/15 10:32:28.054 AM com.apple.xpc.launchd[1]: (com.apple.locationd[521]) Service exited due to signal: Segmentation fault: 11
11/7/15 10:32:28.054 AM com.apple.xpc.launchd[1]: (com.apple.locationd) Service only ran for 0 seconds. Pushing respawn out by 3 seconds.
11/7/15 10:32:28.167 AM ReportCrash[512]: Saved crash report for locationd[521] version 1615.37 to /Library/Logs/DiagnosticReports/locationd_2015-11-07-103228_Gandalf.crash
11/7/15 10:32:28.680 AM Console[466]: Marker - Nov 7, 2015, 10:32:28 AM
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Nov 7, 2015 9:11 AM in response to BarryWheelerby Linc Davis,A
This procedure will delete certain temporary and cache files used by the system. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data and read this whole message before doing anything.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz/zyxvpxvq6csfxvn_n00000sm00006d
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder selected. The subfolder has a long name beginning with "zyx" and ending with "6d". Move that subfolder to the Trash. You may be prompted for your administrator login password.
Repeat with this line:
/var/folders/zz/zyxvpxvq6csfxvn_n00000sm00002w
Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.
B
Back up all data before proceeding.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
resetp
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
C
Back up all data.
Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.
find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-Log out or restart the computer and empty the Trash.
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Nov 12, 2015 11:43 AM in response to Linc Davisby BarryWheeler,Linc - This worked! THANKS!!! - barry
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Feb 28, 2016 12:21 AM in response to brenwrig92by doc.sample,I have same problem but my log is different. Can anyone help?
2/28/16 1:17:06.531 AM com.apple.preference.security.remoteservice[652]: Unknown class AddRemoveBarCell in Interface Builder file at path /System/Library/PreferencePanes/Security.prefPane/Contents/Resources/Base.lproj /SecurityPref.nib.
2/28/16 1:17:06.938 AM com.apple.preference.security.remoteservice[652]: AutoSubmitPreference is 0
2/28/16 1:17:12.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x112293000): p=652[com.apple.prefer] final status 0x3004a00, denying page sending SIGKILL
2/28/16 1:17:12.000 AM kernel[0]: CODE SIGNING: process 652[com.apple.prefer]: rejecting invalid page at address 0x112293000 from offset 0x1000 in file "/Applications/ilok/libstXX++.6.dylib" (cs_mtime:1450821252.0 == mtime:1450821252.0) (signed:1 validated:1 tainted:1 wpmapped:0 slid:0)
2/28/16 1:17:12.004 AM com.apple.xpc.launchd[1]: (com.apple.preference.security.remoteservice[652]) Binary is improperly signed.
2/28/16 1:17:12.130 AM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[657]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
2/28/16 1:17:12.139 AM diagnosticd[135]: unable to locate shared cache for arch 'x86_64'
2/28/16 1:17:12.139 AM diagnosticd[135]: unable to locate shared cache for arch 'x86_64'
2/28/16 1:17:12.140 AM ReportCrash[657]: platform_task_update_threads failed 1
2/28/16 1:17:12.140 AM ReportCrash[657]: Activity ID for thread 0x2d8f - 0x0
2/28/16 1:17:17.612 AM ReportCrash[657]: Saved crash report for com.apple.preference.security.remoteservice[652] version 1.0 (1) to /Users/jkmac11/Library/Logs/DiagnosticReports/com.apple.preference.security.rem oteservice_2016-02-28-011717_jkmac11.crash
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