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All replies
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Helpful answers
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Jan 30, 2016 6:44 AM in response to jasonsandy0by brenden dv,Hi jasonsandy0,
Welcome to the Apple Support Communities! I'm sorry to hear you are having these issues with your iPad. If you are getting numbered errors when you try to restore and the restore will not complete, you may find the troubleshooting steps outlined in the following articles helpful:
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Regards
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Feb 7, 2016 9:16 PM in response to brenden dvby jasonsandy0,Hey brenden dv,
Thank you for taking time out of your day and replying. I have tried all the trouble-shooting steps, but still my iPad is in a recovery mode loop. I even brought it to the Genius Bar where I was told it would cost $200 to get it fixed. Is there still any hope left, or is it gone for good?
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Feb 8, 2016 2:40 AM in response to jasonsandy0by ranger999,I am having this problem as well. my IPAD AIR 2 tried to update to ios 9.3 and hung. unable to restart it . locked out . Genius Bar at Apple store says it is unrecoverable! Why? It was working fine before trying the update? it is only 14 months old. How do I fix this Apple Store wants me to buy new IPAD for $650!!!
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Feb 8, 2016 3:03 AM in response to ranger999by Briansyddall,Hi
Make sure your PC is running latest itunes 12.3.3
Turn ipad off
Connect lead to USB on your PC
Press & hold power button down on iPad dont let go.
Connect lead to iPad keep power button pressed down until PC sees ipad.
You may need to try this a few times.
Let me know if it works.
Cheers
Brian
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