adam_101123

Q: Error - Does anyone know what this means?

I'm trying to change the cover of my ebook and i keep getting this error..

Does anyone know what this means and how i can fix it?

Screen Shot 2016-02-07 at 12.43.17 pm.png

iBook, iOS 9.2.1

Posted on Feb 7, 2016 3:49 AM

Close

Q: Error - Does anyone know what this means?

  • All replies
  • Helpful answers

  • by judysings,

    judysings judysings Feb 8, 2016 12:51 PM in response to adam_101123
    Community Specialists
    Feb 8, 2016 12:51 PM in response to adam_101123

    Hi adam_101123,

    Thanks for your question.  The resource below includes support telephone numbers and an email address for issues you may be having using iBooks Author and iTunes Connect:

    Working with iTunes

    Apple provides support to iBooks Store authors and publishers via email and phone:

    • Send an email to ibooks_applicationsupport@apple.com
    • If you have an Apple ID enabled for iTunes Connect, you can contact the iBooks Publisher Support team by phone, Monday through Friday from 7 a.m. to 5 p.m. (PT). Local phone support is available in English in the countries listed below.
                                                                                                                                                                                  
    Austria0800 070 267
    Australia1300 307 504 
       (Note that this is a low tariff number.)
    Denmark8025 1619
    France0805 540 117
    Germany0800 664 5307
    Italy800 915 902
    Netherlands0800 0201 578
    Norway8005 6951
    Spain900 812 687
    Sweden020 100 528
    U.K.0800 975 0615
    U.S.+1 (877) 206-2092 
       (Toll-free from U.S. and Canada.)

    International calling rates may apply elsewhere.

    Take care,