AshleyTarver

Q: Cannot turn off personal hotspot

iPad Air running latest iOS version.

iPhone 6 running latest iOS version.

 

Personal Hotspot is turned off on my iPhone. My iPad can see its Personal Hotspot as available to connect to.

I tap the entry for the iPhone Personal Hotspot, the iPad connects to it ... even though it is not turned on.

My iPhone confirms this by the telltale blue strip appearing at the top of the screen indicating someone has connected to the phone ...

I check the Personal Hotspot section within iOS and sure enough it has turned itself on.

 

I turn off the Personal Hotspot again ...

The iPad then shows an alert to indicate its connection has been terminated.

 

But shortly after, the iPhone Personal Hotspot (which I turned OFF) entry appears in the wireless connection list on the iPad and I can tell it to connect again. I click the entry, and the iPad connects again via Personal Hotspot to my iPhone.

 

I Have told he iPad to 'forget this device' and it still connects with no issues whatsoever ...

 

Also, the iPad is able to connect to my iPhone without giving the password that I have set up!!

 

HELP!

This is a security problem surely?

iPhone 6, iOS 8.0.2

Posted on Oct 21, 2014 4:43 AM

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Q: Cannot turn off personal hotspot

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Nov 12, 2015 3:34 PM in response to LeeStav
    Level 9 (58,917 points)
    iPhone
    Nov 12, 2015 3:34 PM in response to LeeStav

    LeeStav wrote:

     

    I've just received a huge bill thanks to instant hotspot and my children connecting to my phone without my knowledge.

    Whenever anyone is connected to your personal hotspot, there is a blue banner across the top of the screen that tells the number of connections. It's extremely annoying as it gets in the way of some screens. Did you not see it?

  • by LeeStav,

    LeeStav LeeStav Nov 12, 2015 3:44 PM in response to Meg St._Clair
    Level 1 (0 points)
    Nov 12, 2015 3:44 PM in response to Meg St._Clair

    Well, I'm not always looking at my phone.  If I'm out, it's in my handbag.  At home, I'm usually busy with other things.  When I see it, I turn the hotspot off but by then the damage has been done.

  • by 00terp,

    00terp 00terp Jan 5, 2016 12:22 PM in response to RocketSMS
    Level 1 (0 points)
    Jan 5, 2016 12:22 PM in response to RocketSMS

    This is a bad security and privacy issue.  It doesn't appear to have anything to do with iCloud accounts.  It looks like my phone is using Bluetooth to send out the hotspot signal, even though the hotspot setting is turned off on my phone.   Case in point, I am at work right now, with bluetooth turned on, and all of my co-workers can also see my hotspot / device name (which displays as my first and last name) when they go to their wifi settings.  They're not logged into their computers with my iCloud account, I assure you.  The only thing we share in common, is that we're all connected to the same wifi network in the office. As soon as I turn off bluetooth, my device appears from view for them. 

      

    Regardless, if I have personal hotspot (or instant hotspot) turned off, then no one should be able to see my device.  Some devices (like FitBits) require bluetooth connectivity to be on for syncing.  But this instant hotspot feature will in turn expose us and potentially our identity to other people and devices around. 

     

    Apple needs to fix this.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jan 6, 2016 5:50 AM in response to 00terp
    Level 9 (58,917 points)
    iPhone
    Jan 6, 2016 5:50 AM in response to 00terp

    Just because your co-workers can see your SSID doesn't mean they can access your personal hotspot. They would need the password for that. If you don't want your name showing, change the phones name in Settings>General>About>Name. My, for example, just says "iPhone".

  • by Jez Blaze,

    Jez Blaze Jez Blaze Jan 31, 2016 10:56 PM in response to AshleyTarver
    Level 1 (0 points)
    Jan 31, 2016 10:56 PM in response to AshleyTarver

    I had a bunch of people including the store manager unable to solve this issue for me.  My son used over $550 last month whilst we were on holidays streaming youtube videos!!! They claim they had never heard about this.  Did you find a solution?

  • by Jez Blaze,

    Jez Blaze Jez Blaze Jan 31, 2016 10:58 PM in response to Meg St._Clair
    Level 1 (0 points)
    Jan 31, 2016 10:58 PM in response to Meg St._Clair

    Me too! Class action?

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Feb 1, 2016 10:49 AM in response to Jez Blaze
    Level 9 (58,917 points)
    iPhone
    Feb 1, 2016 10:49 AM in response to Jez Blaze

    Jez Blaze wrote:

     

    Me too! Class action?

    What are you talking about? Why would I want to sue Apple if I had made a mistake in how I use my phone? But, I didn't. I don't believe there has been a time I have been unaware that my hotspot was being used.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 1, 2016 10:54 AM in response to Jez Blaze
    Level 8 (37,982 points)
    Mac OS X
    Feb 1, 2016 10:54 AM in response to Jez Blaze

    The only way anyone can use your hotspot is if you give them the very long random WiFi passcode. If you did give it to someone you took responsibility.

  • by nicastm,

    nicastm nicastm Feb 6, 2016 7:31 AM in response to RocketSMS
    Level 1 (0 points)
    Feb 6, 2016 7:31 AM in response to RocketSMS

    FYI, I found out this issue by mistake when I received a notification from Verizon Wireless that I consumed 50% of my data plan just 7 days into the contract month. I looked into it further and found out that the Personal Hotspot was on for 2 hours one night what my wife was using her iPad to read at night. Apparently there was a power interruption for a while at night and the iPad connected with her iPhone Personal Hotspot and used 2.1GB of data during the night. I think this is a terrible design flaw from Apple and they should give us the ability to turn the Personal Hotspot completely instead of disabling your iCloud account.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Feb 6, 2016 7:39 AM in response to nicastm
    Level 9 (58,917 points)
    iPhone
    Feb 6, 2016 7:39 AM in response to nicastm

    nicastm wrote:

     

    they should give us the ability to turn the Personal Hotspot completely instead of disabling your iCloud account.

    So, tell Apple that:

     

    http://www.apple.com/feedback

  • by TechAddict,

    TechAddict TechAddict Feb 8, 2016 8:28 PM in response to Meg St._Clair
    Level 1 (12 points)
    Apple TV
    Feb 8, 2016 8:28 PM in response to Meg St._Clair

    This is crazy IMO.  I've sent feedback to Apple:

     

    "With instant hotspot anyone using my Mac legitimately can, if it is signed into iCloud, turn ON hotspot on my iPhone even though I have DELIBERATELY disabled it.  Thus if I give someone my laptop to do something (maybe be kids or a friend) but they change the connection to hotspot it could activate the hotspot on my phone and unless I check my phone I would be unaware, at potentially serious cost!!


    I should not have to sign out of iCloud, with all the grief that entails (what with disabling Find my Mac, not to mention all the problems with re-establishing keychain connections), just so I can give it to my kids or a friend to do something.

     

    There should at LEAST be the option to:

     

    turn off hotspot COMPLETELY for all devices (including those using the same iCloud account).

     

    turn off but allow devices signed in on iCloud to connect

     

    turn on

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 9, 2016 2:39 AM in response to nicastm
    Level 8 (37,982 points)
    Mac OS X
    Feb 9, 2016 2:39 AM in response to nicastm

    nicastm wrote:

     

    FYI, I found out this issue by mistake when I received a notification from Verizon Wireless that I consumed 50% of my data plan just 7 days into the contract month. I looked into it further and found out that the Personal Hotspot was on for 2 hours one night what my wife was using her iPad to read at night. Apparently there was a power interruption for a while at night and the iPad connected with her iPhone Personal Hotspot and used 2.1GB of data during the night. I think this is a terrible design flaw from Apple and they should give us the ability to turn the Personal Hotspot completely instead of disabling your iCloud account.

    This would not have been a problem if you and your wife had different iCloud accounts. iCloud is a PERSONAL space, not intended to be a shared space. Apple strongly recommends not sharing iCloud accounts, except between one person's devices. You can still share content, calendars, photos and other items you want to share using family sharing: Family Sharing - Apple Support

  • by tteulilo,

    tteulilo tteulilo Feb 15, 2016 9:21 PM in response to Meg St._Clair
    Level 1 (0 points)
    Feb 15, 2016 9:21 PM in response to Meg St._Clair

    terrible answer....suggesting a workaround instead of fixing the issue...why would you want to change your iPhone name? name of the iPhone is not the issue reported here...

     

    I agree this is a design flaw, we should have the control to allow hotspot or not, currently we cannot by switching off the hotspot button. I have also reported to apple support so hopefully we will hear from them soon.

  • by tteulilo,

    tteulilo tteulilo Feb 15, 2016 9:23 PM in response to Lawrence Finch
    Level 1 (0 points)
    Feb 15, 2016 9:23 PM in response to Lawrence Finch

    This would not have been a problem if we are given the control to switch hotspot on or off...I had the same issue still waiting for a solution to turn it off, the only way to switch off for now is if you switch off bluetooth.

     

    Hoping for a better solution.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Feb 16, 2016 4:23 AM in response to tteulilo
    Level 9 (58,917 points)
    iPhone
    Feb 16, 2016 4:23 AM in response to tteulilo

    tteulilo wrote:

     

    terrible answer....suggesting a workaround instead of fixing the issue...why would you want to change your iPhone name? name of the iPhone is not the issue reported here...

     

    I agree this is a design flaw, we should have the control to allow hotspot or not, currently we cannot by switching off the hotspot button. I have also reported to apple support so hopefully we will hear from them soon.

    My answer had to do with a side question. 00terp seemed to think that a visible SSID meant people anyone who could see it could access their hotspot. I advised this is not the case. No one who is not sharing your iCloud account can access your personal Hotspot without the passcode. I added, just for the sake of completeness to that question but not because it's related to the original question that, if one doesn't want one's coworkers to know it's their phone, change the SSID. Some people don't care to broadcast their name to anyone with a wifi capable device. So, it's a perfectly good answer to the question that was asked. 

     

    I highly doubt it's a design flaw. It may be a design decision with which you disagree but that doesn't mean that Apple didn't think it out fairly carefully.

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