TS3694: Get help with iOS update and restore errors
Learn about Get help with iOS update and restore errors
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Helpful answers
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Feb 9, 2016 7:21 AM in response to Jay 75by jakob.joergensen,Couldn't agree more ... and we don't know of other forums to express our ... anger and stress than in here (sorry tech guys).
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Feb 9, 2016 7:22 AM in response to Jay 75by bobfromlosangeles,These folks will never see your position as reasonable, just as we will not see theirs as compassionate. A free-thinking person might say something like "I probably wouldn't have done it this way, but we are just the sycophants here, we don't drive the bus, we just cheer it on." Instead, you get this almost religious mantra about who is not following the rules and why you should not expect a corporation which could be reasonable, to actually be reasonable. It's a lost cause. And my final words because they do have one point: this is not the place for this. People will vote with their wallets.
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Feb 9, 2016 7:22 AM in response to Jay 75by KiltedTim,It's not a "new policy". It's an error message indicating a critical failure in the touch ID hardware. A restore will fail with an error on any device that returns a hardware failure notification to iTunes when the restore or update is attempted.
Please, take your ranting somewhere else.
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Feb 9, 2016 7:24 AM in response to bobfromlosangelesby Philly_Phan,bobfromlosangeles wrote:
People will vote with their wallets.
They should have done that when they made the original purchase. These policies are well-known and are nothing new.
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Feb 9, 2016 7:25 AM in response to Jay 75by gail from maine,I don't disagree that it was an extremely consumer-unfriendly method of going about "protecting" our privacy, and I've not been impressed with the response given by the Apple spokespeople. Too much like listening to the never-ending political garble that we have all been subjected to for almost a year now.....
I also appreciate your very civil response. Thanks for that.
Best,
GB
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Feb 9, 2016 7:26 AM in response to jakob.joergensenby gail from maine,Facebook and Twitter to name a couple....
GB
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Feb 9, 2016 7:27 AM in response to TJBUSMC1973by bobfromlosangeles,Interesting reply to the technical points raised. Quite revealing.
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Feb 9, 2016 7:28 AM in response to gail from maineby jakob.joergensen,Protecting!?!?!!
My partner works in Africa, Abidjan. Smashed the screen and fixed it in town ... and no: It was not an Apple Store. They don't exist there .... think for fixing the phone, would have been 3 days taken out of the calendar and a trip to Lisbon or Madrid ...
Love the planet, Apple.
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Feb 9, 2016 7:28 AM in response to KiltedTimby Jay 75,This is a new policy, apple released software updates that bricks peoples phones. This is a deliberate act. It is affecting people who have never had a third party repair.
If you think its fine to brick phone that have had a third party repair you are wrong. if you think its fine to brick peoples phones for faults with apples own manufacturing process you are crazy.
Your sense of self entitlement is ponderous.
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Feb 9, 2016 7:30 AM in response to jakob.joergensenby Philly_Phan,jakob.joergensen wrote:
Protecting!?!?!!
My partner works in Africa, Abidjan. Smashed the screen and fixed it in town ... and no: It was not an Apple Store. They don't exist there .... think for fixing the phone, would have been 3 days taken out of the calendar and a trip to Lisbon or Madrid ...
Love the planet, Apple.
There is an excellent example of someone that should have purchased a competitive product, one more in line with your partner's needs. It's called "personal responsibility."
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Feb 9, 2016 7:35 AM in response to Philly_Phanby Jay 75,That is not a helpful comment.
Telling people 'After' you brick their device that they should have bought a different product is not helpful.
Apple have never said that they would brick your device.
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Feb 9, 2016 7:36 AM in response to TJBUSMC1973by bobfromlosangeles,Credit where credit is due. You were right. I did not read the very reasonable alternative you laid out to the handling of this error. And you were right again in splitting hairs on the the security claim. But the words are right there as you stated, so you are right about what you said. I don't know if I can disprove or prove the claim about it being the most secure in the world. Wouldn't even know how to measure that. I don't think it is, but that is purely opinion. The bounty claim, as I said, was one of the more spectacular ones and I dont care if it is true or not given the plethora of other exploits which taken together could get an attacker to where he/she wants to be. But this is besides the point. Your comment that they could have handled this better is a critical one I did not see and for that I apologize. But being lazy, i am not going to go modify the rest of my posts. I will however, drink a glass of my own Kool-Aid. Fowl taste.
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