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Feb 10, 2016 6:56 AM in response to benfranklin50by Kenichi Watanabe,Both computers you tried have the latest iTunes installed? If so, first do a Reset (restart) on the iPod
Learn how to reset your iPod - Apple Support
If that does not help, try putting the iPod into Disk Mode
Putting iPod into Disk Mode - Apple Support
Then, connect it to the computer running iTunes. If iTunes picks it up, it may prompt you to do a Restore with a message about "recovery." If you're OK with erasing the iPod, tell iTunes to proceed with Restore.