Vernika75
Level 1 (0 points)

Q: notification sounds

I just purchased a IPhone 6s Plus, I have noticed that my notification sounds don't work for Instagram or Facebook. Sometime Facebook might work, but I have never heard a notification from Twitter or Instagram. Can someone help me with this. I've did the reset and etc., but it still didn't work.

Posted on Feb 8, 2016 8:37 AM

Close
Vernika75

Q: notification sounds

  • All replies
  • Helpful answers

  • by Allen A,

    Allen A Allen A Feb 9, 2016 11:50 AM in response to Vernika75
    Community Specialists
    Feb 9, 2016 11:50 AM in response to Vernika75

    Howdy Vernika75,

     

     

    I understand that you've got a couple of apps on your iPhone that you're not consistently receiving notifications for. Fortunately the steps outlined below can help get the affected apps' notifications to work as expected.

    To get notifications, you need to be connected to a Wi-Fi or cellular network. If you’re not getting notifications for a specific app, try these steps:

    1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Notifications are turned on.
    2. Make sure that you’re signed in to your Apple ID on your iOS device. Go to Settings > iTunes & App Stores and enter your Apple ID and password.
    3. Make sure that Do Not Disturb is turned off. Go to Settings > Do Not Disturb and tap Manual if it's turned on.
    4. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.

    Use Notifications on your iPhone, iPad, and iPod touch
    https://support.apple.com/en-us/HT201925

     

     

    All my best.

  • by Darcy-1969,

    Darcy-1969 Darcy-1969 Apr 11, 2016 6:00 AM in response to Allen A
    Level 1 (12 points)
    Apr 11, 2016 6:00 AM in response to Allen A

    I'm also having the same issue. All settings on iPhone and the Twitter app is correct. This has been the case for months. Facebook is fine. And when I use an android phone it's fine. So surely an issue with iPhone.