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Q: I drop my iphone in a cup of tea and now wont turn on, how do i fix this

I drop my iPhone in a cup of tea and now won't turn on, how do I fix this

Posted on Feb 7, 2016 12:09 PM

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Q: I drop my iphone in a cup of tea and now wont turn on, how do i fix this

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  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Feb 10, 2016 7:27 AM in response to deggie
    Level 9 (59,505 points)
    iPhone
    Feb 10, 2016 7:27 AM in response to deggie

    .

  • by spencerfromfort worth,

    spencerfromfort worth spencerfromfort worth Feb 10, 2016 8:40 AM in response to Philly_Phan
    Level 1 (0 points)
    Feb 10, 2016 8:40 AM in response to Philly_Phan

    The real problem I have with "just take it to an Apple Store" is that I should be able to take my car/vacuum/watch/phone to a service provider who uses quality parts that work. I should not have to take my device back to the manufacturer just to get a working part (think home button). I should be able to take it to a third party repair shop and receive my device back fully functional. Right now if I dropped my phone in some tea and it stopped working I would have to hope and pray that I have a recent backup so that when Apple replaces my phone I won't loose much info. Sometimes there isn't a back up. In that case you send the phone to a third party to have the data recovered. Let's stop trolling and fix the problem.

  • by Csound1,

    Csound1 Csound1 Feb 10, 2016 8:44 AM in response to doublefraser
    Level 9 (51,151 points)
    Desktops
    Feb 10, 2016 8:44 AM in response to doublefraser

    doublefraser wrote:

     

    The thing is if someone dropped a $649 iPhone they "own" in a cup of tea they should have the right to repair their device

    They do,

    doublefraser wrote:

     

     

    If you have a flat tire on your car and got it repaired at your local mechanic, you shouldn't live in fear thinking the dealership or manufacturer would hit a kill switch because you did something they didn't like on your own possession.

    They don't,

    doublefraser wrote:

     

     

    And as far as new identity, I usually don't post on forums, I just finally felt like it's my moral duty to educate people about the reasons behind the risk instead of just forewarning the risk. I've had a GSX account for years, I just finally decided to say something. "Any who may wish to profit himself alone from the knowledge given him, rather than serve others through the knowledge he has gained from learning, is betraying knowledge and rendering it worthless"

    Thank you for explaining why you use multiple identities.

  • by deggie,

    deggie deggie Feb 10, 2016 8:44 AM in response to spencerfromfort worth
    Level 9 (54,744 points)
    iPhone
    Feb 10, 2016 8:44 AM in response to spencerfromfort worth

    I doubt Apple will switch to supporting 3rd party repair sites any time in the near future. You shouldn't have to "hope and pray" you have a backup, you should have a backup plan. Do you have one for your computer also?

  • by Csound1,

    Csound1 Csound1 Feb 10, 2016 8:46 AM in response to spencerfromfort worth
    Level 9 (51,151 points)
    Desktops
    Feb 10, 2016 8:46 AM in response to spencerfromfort worth

    You can take it wherever you like, no-one is stopping you. Obtaining the correct parts is not a legal right however.

  • by Csound1,

    Csound1 Csound1 Feb 10, 2016 8:49 AM in response to Trent D
    Level 9 (51,151 points)
    Desktops
    Feb 10, 2016 8:49 AM in response to Trent D

    Do you mean fake screens, copies of the real thing?

     

    Do you offer a warranty on the fake bits (or used bits)

  • by Jonathan Aley,

    Jonathan Aley Jonathan Aley Feb 10, 2016 9:15 AM in response to Jonathan Aley
    Level 1 (20 points)
    Feb 10, 2016 9:15 AM in response to Jonathan Aley

    Good morning. 

     

    I don't know if this post will get taken down or not, so this may be a waste of my time to even do this.  But I wanted to offer my perspective on this after a good night's sleep.

     

    It's obvious that there are differing opinions on independent repair.  We don't need to re-visit that (please, let's not).  We aren't going to solve that problem.  In the end, the customer is going to do what they feel is right, and at the end of the day, I think that's what really matters.  If they want to deal directly with Apple, that's fine.  If they want to go third party, that's fine too.  It's up to them, and there are different plusses and minuses to both approaches.  We vehemently disagree with each other on a lot of those plusses and minuses, of course, but that's life. 

     

    I am a huge Apple fan.  You other fans know what I am talking about --- I have the Steve Jobs "Crazy Ones" poster in my office... I use old MacBook Air covers as decorations... I have Lego mockups of old Macintosh computers... I feel queasy when I use Windows...  I know the keyboard shortcut for this: ... You other Apple fans know exactly what I am talking about.  It's a company and line of products that I have loved since my first Macintosh - which was a Macintosh LC, running System 7 I believe.  Point is, I love Apple, and take great pride in defending them against the Android and Windows folks of the world.

     

    But aside from their products, another thing I have loved about Apple is the community.  It's hard to explain, but those who feel the same understand what I am talking about.  I have always felt that the community was there to support fellow Apple products and services users.

     

    Lately, I have felt those warm fuzzy feelings diminish a little bit.  I'm not going full Android, I'll always be an Apple user.  But I have some concerns about how we treat people with other viewpoints.  Since I became a part of the independent repair community, I have seen that there are alternatives to just "taking your device to Apple".  Some of those alternatives are better than others, of course.  And sometimes it truly is better to take your device to Apple.  It's situational based on your issue, your geography, your timeline for having the device working again, and the trustworthiness of any third party repair organization.  We've been through all of this on this thread, and others.  I'm not diving into the fray again on that.

     

    I had a post deleted last night by Apple.  And it deserved to be deleted, because it offered nothing relevant to the conversation.  I'll admit it.  But what bothers me is that there are other pro-Apple posts, that also fit that same criteria, that remain up.  Why is that?  That seems like a double standard to me, and it's not the Apple I thought I knew.  Again, I take no issue with my post being taken down.  It was the right call.  But how about some of the others that fall into that category too?  I won't mention any specific posts, but if you look through the thread, I think you'll see what I am talking about.

     

    I don't want to start a heated discussion again.  It appears as though it's still ongoing.  I got heated yesterday, because I felt as though the repair community was under attack.  And I think there are a lot of good third party organizations out there - just like there are a lot of good "Apple fanboys" out there too (I hate that term, by the way).  So, if anybody was offended by anything I said, I do apologize.  I will defend an industry I believe in, just like I will defend Apple any day of the week when it comes to Apple vs. Android/Microsoft, etc...

     

    I am guessing this post, if it stays up, will get some responses, picking it apart, telling me how wrong I am.  I am going to try my level best to not engage those posts, as I just don't have the energy to deal with that.  I am not attacking anybody.  I am simply stating my opinion.

     

    Bottom line, I love the repair community (the quality players), and I love Apple.  Both parties do great work, and provide great services.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 10, 2016 9:28 AM in response to Jonathan Aley
    Level 6 (13,576 points)
    iPhone
    Feb 10, 2016 9:28 AM in response to Jonathan Aley

    1.10.6  Disclosure of Unauthorized Modifications. During the service ordering process, you must notify Apple of any unauthorized modifications, or any repairs or replacements not performed by Apple or an Apple Authorized Service Provider (“AASP”), that have been made to your product.  Apple will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Apple or an AASP. If damage results, Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Feb 10, 2016 9:29 AM in response to Lawrence Finch
    Level 6 (13,576 points)
    iPhone
    Feb 10, 2016 9:29 AM in response to Lawrence Finch

    And all are equally verbose.

  • by Csound1,

    Csound1 Csound1 Feb 10, 2016 9:31 AM in response to Jonathan Aley
    Level 9 (51,151 points)
    Desktops
    Feb 10, 2016 9:31 AM in response to Jonathan Aley

    Jonathan Aley wrote:

     

    Good morning. 

     

     

    Bottom line, I love the repair community (the quality players), and I love Apple.  Both parties do great work, and provide great services.

     

    How does the General Public know who is a 'quality player' and who is not?

  • by Csound1,

    Csound1 Csound1 Feb 10, 2016 9:33 AM in response to Mark_Pro
    Level 9 (51,151 points)
    Desktops
    Feb 10, 2016 9:33 AM in response to Mark_Pro

    Mark_Pro wrote:

     

    You have a few options here.

     

    1. If your only concern is to have a working phone and cost is not a factor, then your best option would be to have Apple replace the device under their out of warranty replacement program.

     

    2. If, however, your data is important then you'll need to pursue a 3rd party who specializes in liquid damage data recovery.

     

    3. Take it to a local 3rd party repair shop to have it diagnosed. Often liquid damaged devices can be easily repaired by replacing a few parts or a simple cleaning. It is important to find a place that will remove the EMI shields on the logic board and properly clean the entire board though. Often these places will not charge for the time it takes to look at and diagnose the phone and if repair is possible it will be much cheaper than replacing the entire phone

     

    Repairing a liquid damaged device for the sake of the device is always a gamble though, and I'd recommend the first option for long term reliability, the second option if your data is the most important factor, and the 3rd option if you can't afford the first.

    And often they can't, what does the owner do then?

  • by Jonathan Aley,

    Jonathan Aley Jonathan Aley Feb 10, 2016 9:46 AM in response to Csound1
    Level 1 (20 points)
    Feb 10, 2016 9:46 AM in response to Csound1

    That's a great question, and one which I don't know the answer to.  Total judgment call.

  • by Jonathan Aley,

    Jonathan Aley Jonathan Aley Feb 10, 2016 9:47 AM in response to Philly_Phan
    Level 1 (20 points)
    Feb 10, 2016 9:47 AM in response to Philly_Phan

    Indeed.

  • by Csound1,

    Csound1 Csound1 Feb 10, 2016 9:47 AM in response to Jonathan Aley
    Level 9 (51,151 points)
    Desktops
    Feb 10, 2016 9:47 AM in response to Jonathan Aley

    A bit vague for me.

  • by Jonathan Aley,

    Jonathan Aley Jonathan Aley Feb 10, 2016 9:49 AM in response to Csound1
    Level 1 (20 points)
    Feb 10, 2016 9:49 AM in response to Csound1

    Okay.

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