Jeff Yonover

Q: super slow internet browsing

I'm experiencing VERY slow page loading when browsing the internet, regardless of whether i use safari, firefox, or chrome.  speed tests tell me my download speed is blazing fast, yet sometimes it takes 10-15 seconds to switch between pages.  some pages never load.  when i download a large file, it goes quickly.  also, this issue seems to be absent when i use other devices on the same network.

 

I suspect something is amiss with my Mac Pro (mid 2010) with a 3.33 GHz 6-core Intel xeon processor, 32 GB 1333 MHz DDR3 ECC memory, with over 500 GB of free storage (out of 2 TB).  I am now running OS X El Capitan 10.11.3 as of a few weeks ago.

 

i know that everyone says MACs dont get malware or viruses, but I'm not convinced that i havent picked something up.

 

any thoughts on what i can do to find out and fix, please ?

 

thanks All !

Mac Pro, OS X El Capitan (10.11.3)

Posted on Feb 10, 2016 5:57 PM

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Q: super slow internet browsing

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  • Helpful answers

  • by Cunnla,

    Cunnla Cunnla Feb 10, 2016 6:08 PM in response to Jeff Yonover
    Level 4 (1,997 points)
    Desktops
    Feb 10, 2016 6:08 PM in response to Jeff Yonover

    Try setting up a different network location to see if anything changes. Using network locations (Mac OS X v10.6 and later) - Apple Support

    You might also try an SMC reset. Resetting the System Management Controller (SMC) on your Mac - Apple Support

    In addition, start up in Recovery mode -- holding down Command and R keys -- and use its Disk Utility to check your startup disk.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Feb 10, 2016 7:03 PM in response to Jeff Yonover
    Level 9 (60,931 points)
    Desktops
    Feb 10, 2016 7:03 PM in response to Jeff Yonover
  • by Linc Davis,

    Linc Davis Linc Davis Feb 10, 2016 9:37 PM in response to Jeff Yonover
    Level 10 (207,963 points)
    Applications
    Feb 10, 2016 9:37 PM in response to Jeff Yonover

    There are many possible causes for problems with web browsing. Below are some simple steps that may either solve the problem or point the way to a solution.

    Please back up all data before making any changes.

    1. Restart your router and also your broadband device, if they're separate.

    2. If you connect to the the router with Wi-Fi, turn Wi-Fi off and then back on.

    3. If you connect with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi.

    4. Take the steps recommended in this support article.

    5. If the Downloads button (with the icon of a downward-pointing arrow) is showing in the toolbar, click it and then click Clear in the box that appears. The download history will be removed.

    6. In the Security tab of the preferences window, uncheck the box marked

              Warn when visiting a fraudulent website

    if it's checked.

    7. If you're running OS X 10.10 or later, select the Search tab. Uncheck the box marked

              Enable Quick Website Search

    if it's checked.

    8. If you're running OS X 10.9 or later, select the Advanced tab and uncheck the box marked

              Stop plug-ins to save power

    Quit and relaunch the browser.

    9. Select the Security tab and uncheck the box marked

              Allow WebGL

    if it's checked. If it's not checked, check it.

    10. If you're running OS X 10.10 or later, open the General pane in System Preferences and uncheck the box marked

              Allow Handoff between this Mac and your iCloud devices

    if it's checked.

    11. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

    Test while logged in as Guest.

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

    12. Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?

    13. If other browsers and Internet applications are also affected, follow these instructions and test.

    14.  Open the iCloud preference pane and uncheck the boxes marked Safari and Photos, if they're checked.

    15. Are there any other devices on the same network that can browse the Web, and if so, are they affected?

    16. If you can, test Safari on another network.

    17. If you know that you've modified the hosts file to block access to certain servers, undo that modification.

    18. Start up in Recovery mode. In the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. While in Recovery, you'll have no access to your saved bookmarks or passwords, so make a note of those before you begin, if they're needed for the test.

    After testing, restart as usual.

  • by lllaass,

    lllaass lllaass Feb 11, 2016 1:33 AM in response to Jeff Yonover
    Level 10 (188,828 points)
    Desktops
    Feb 11, 2016 1:33 AM in response to Jeff Yonover

    When slow depress and hold the Option key and click on the wifi icon in menu bar. Past a screenshot of the window that opens