SJHanley

Q: why won't my itouch charge or be recognised by the home computer

My iPod touch hasn't been used for a couple of weeks and now won't charge and when i plug it into the home computer (Mac) it's not recognising it. The charging lead is fine when connected to another device.

iPod touch, model A1367

Posted on Feb 10, 2016 4:27 PM

Close

Q: why won't my itouch charge or be recognised by the home computer

  • All replies
  • Helpful answers

  • by lllaass,

    lllaass lllaass Feb 11, 2016 1:58 AM in response to SJHanley
    Level 10 (189,790 points)
    Desktops
    Feb 11, 2016 1:58 AM in response to SJHanley

    Try:                                                                       

    - iOS: Not responding or does not turn on               

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try another cable                                                       

    - Try on another computer  unless the other device that connects has a lower iOS version                                                     

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

    Apple Retail Store - Genius Bar                                                  

                                                                                                                        

  • by SunOfRa78,

    SunOfRa78 SunOfRa78 Feb 11, 2016 2:04 AM in response to SJHanley
    Level 2 (333 points)
    iPhone
    Feb 11, 2016 2:04 AM in response to SJHanley

    Does the charging icon appear on the screen when you plug it in?

  • by Meg St._Clair,Helpful

    Meg St._Clair Meg St._Clair Feb 12, 2016 7:29 PM in response to SJHanley
    Level 9 (59,389 points)
    iPhone
    Feb 12, 2016 7:29 PM in response to SJHanley

    SJHanley wrote:

     

    My iPod touch hasn't been used for a couple of weeks and now won't charge and when i plug it into the home computer (Mac) it's not recognising it. The charging lead is fine when connected to another device.

    Check the charging port with a strong light and a magnifier. Clean out any lint or other debris you find with a non-conductive tool such as a toothpick. Then, try again.

  • by SJHanley,

    SJHanley SJHanley Feb 12, 2016 7:29 PM in response to SunOfRa78
    Level 1 (0 points)
    Feb 12, 2016 7:29 PM in response to SunOfRa78

    No, the screen remains blank!!

  • by SJHanley,

    SJHanley SJHanley Feb 12, 2016 7:31 PM in response to Meg St._Clair
    Level 1 (0 points)
    Feb 12, 2016 7:31 PM in response to Meg St._Clair

    Thanks Meg, tried that but it's still not working!!

  • by SJHanley,

    SJHanley SJHanley Feb 12, 2016 7:34 PM in response to lllaass
    Level 1 (0 points)
    Feb 12, 2016 7:34 PM in response to lllaass

    Thanks Illaass, it does seem to be a hardware problem