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All replies
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Helpful answers
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Feb 11, 2016 1:58 AM in response to SJHanleyby lllaass,Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer unless the other device that connects has a lower iOS version
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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Feb 11, 2016 2:04 AM in response to SJHanleyby SunOfRa78,Does the charging icon appear on the screen when you plug it in?
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Feb 12, 2016 7:29 PM in response to SJHanleyby Meg St._Clair,★HelpfulSJHanley wrote:
My iPod touch hasn't been used for a couple of weeks and now won't charge and when i plug it into the home computer (Mac) it's not recognising it. The charging lead is fine when connected to another device.
Check the charging port with a strong light and a magnifier. Clean out any lint or other debris you find with a non-conductive tool such as a toothpick. Then, try again.
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Feb 12, 2016 7:31 PM in response to Meg St._Clairby SJHanley,Thanks Meg, tried that but it's still not working!!
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Feb 12, 2016 7:34 PM in response to lllaassby SJHanley,Thanks Illaass, it does seem to be a hardware problem