dndrich

Q: New Macbook with intermittent internet connection, wifi OK

Mac Pals:

 

New 2015 MacBook. Very nice. I have a Netgear N150 wireless router. All other devices work well with it, including a number of MacBook Pros, iPhones etc. My new MacBook loses internet intermittently for a few minutes at a time fairly randomly. It is not losing wifi, just internet. Now, if I trigger the login page on my browser for the router, internet comes back. Any ideas here?

OS X Yosemite (10.10.3)

Posted on Jun 21, 2015 9:55 AM

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Q: New Macbook with intermittent internet connection, wifi OK

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  • by jsrq,

    jsrq jsrq Feb 10, 2016 8:30 PM in response to mikeinolean
    Level 1 (4 points)
    iCloud
    Feb 10, 2016 8:30 PM in response to mikeinolean

    OK here it is, all I needed was step 1 Re: Safari Web Content not responding - Yosemite. I don't have flash installed so I didn't even need that part. This is the only part I needed to do:

    Hold down the option key and select

              Go Library

    from the Finder menu bar. Delete the following items from the Library folder (some may not exist):

              Caches/com.apple.Safari

              Caches/com.apple.Safari.SearchHelper

              Caches/com.apple.SafariServices

              Caches/com.apple.WebKit.PluginProcess

              Caches/com.apple.WebProcess

              Caches/Metadata/Safari

              Preferences/com.apple.WebKit.PluginHost.plist

              Preferences/com.apple.WebKit.PluginProcess.plist

              Saved Application State/com.apple.Safari.savedState

    Leave the Library folder open. Try Safari again. If the problem is solved, stop here. Close the Library folder.

  • by mikeinolean,

    mikeinolean mikeinolean Feb 11, 2016 5:38 AM in response to jsrq
    Level 1 (0 points)
    Feb 11, 2016 5:38 AM in response to jsrq

    Thanks so much.  i am going to try this now.  I'll let you know how it goes

  • by sealox,

    sealox sealox Aug 16, 2016 12:45 AM in response to mikeinolean
    Level 1 (4 points)
    Aug 16, 2016 12:45 AM in response to mikeinolean

    Hi

     

    I was just wondering if you ever found a solution to the problem with your wifes Macbook Air.

     

    I have exactly the same problem you describe and am now onto my 3rd replacement to no avail. All other  Apple devices work perfectly well at home so not a router issue. Apple don't seem to be able to help despite hours and hours on phone and in repair. Am thinking of asking for refund and buying a different brand.

     

    Would appreciate any advice.

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