Q: Item not available - this item cannot be played?
Since the last update, half of my Apple Music has now been greyed out and gives error messages (see below). Paid up member of Apple Music iPhone 6 iOS 9.2. Any thoughts? TIA
iPhone 6, iOS 9.2
Posted on Dec 14, 2015 11:58 AM
An update to my problem:
I did find a fix for my problem, though my issue was that no Apple Music was playing but all purchased music was.
To fix (****see my note below before trying!!):
I went to Settings -> Music and uncheck the box next to iCloud Music. After a few seconds, I re-enabled it and got a message to have my music merge or replace my current music (or something to that effevt - it was a few days ago). After doing that, I went back to the Music app and it had to resync all of my playlists again. Once they loaded, everything played nicely.
Again, I have no idea why this worked, but it solved my problem of Apple Music not playing at all. Hope this helps someone.
****Also, I should note I have iTunes Match as well, so not sure if that's why my playlists reloaded. It's possible doing the steps above, you may have to rebuild all your playlists. I didn't play around with it much to figure out how it happened, I just know what I did and it solved my problem.
Posted on Dec 23, 2015 8:31 PM