Q: My mail imports my e-mails when I switch on but then goes off line. It requires my password reentered on connection doctor and stays on line until I switch off. On switching on the whole process is repeated. How do I make my mail stay on line?

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jsteveh

Level 1 (0 points)

Q: My mail imports my e-mails when I switch on but then goes off line. It requires my password reentered on connection doctor and stays on line until I switch off. On switching on the whole process is repeated. How do I make my mail stay on line?

My mail imports my e-mails when I switch on but then goes off line. It requires my password reentered on connection doctor and stays on line until I switch off. On switching on the whole process is repeated. How do I make my mail stay on line?

Mail, OS X El Capitan (10.11.3)

Posted on Feb 12, 2016 7:08 AM

I have this question too

Solved

alex_h1

Community Specialists

A:

Howdy jsteveh,

Thanks for using the Apple Support Communities.

I understand that your Mac's mailbox is becoming offline at random points. I suggest running the Mail Connection Doctor to help see if there's any issue with your computer contacting the mail server.

Use Mail Connection Doctor

Take care.

Posted on Feb 13, 2016 2:42 PM

Q: My mail imports my e-mails when I switch on but then goes off line. It requires my password reentered on connection doctor and sta ... more

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by Eric Root,

Eric Root Feb 13, 2016 4:25 PM in response to jsteveh
Level 9 (71,369 points)

iTunes

Feb 13, 2016 4:25 PM in response to jsteveh

Mail (El Capitan): Mail troubleshooting

Mail (El Capitan): If you can’t receive messages

Mail (El Capitan): If you can’t send messages

Mail not sending or receiving messages after updating OS X
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by jsteveh,

jsteveh Feb 14, 2016 8:14 AM in response to alex_h1
Level 1 (0 points)

Feb 14, 2016 8:14 AM in response to alex_h1

Hi alex_h1

I do use Mail Connection Doctor. It does connect me to my mail. I receive and send mail. After switching off my iMac and then switching on again, my e-mails come into mail. Shortly thereafter my Yahoo mail goes offline. I then use Mail Connection Doctor to reconnect to my Yahoo mail and the process rather boringly continues.

Regards
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Accepted Answer · Feb 13, 2016 2:42 PM

alex_h1

Community Specialists

Feb 13, 2016 2:42 PM in response to jsteveh

Howdy jsteveh,

Thanks for using the Apple Support Communities.

I understand that your Mac's mailbox is becoming offline at random points. I suggest running the Mail Connection Doctor to help see if there's any issue with your computer contacting the mail server.

Use Mail Connection Doctor

Take care.

Q: My mail imports my e-mails when I switch on but then goes off line. It requires my password reentered on connection doctor and stays on line until I switch off. On switching on the whole process is repeated. How do I make my mail stay on line?

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by alex_h1,Solvedanswer

by Eric Root,

by jsteveh,

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