rooftops

Q: Apple ID and the misfortune of tight security.

Hello fellow Applers,

 

I write this from my new Apple ID, hooray - I have a NEW Apple ID.

 

 

Want to know why?

 

Because I got hacked, by some dude from China, and Apple can't do anything about it.

Because this dude changed my ID, my Password and my security questions, and apparently Apple support needs 2 verification points to make sure that it is me who is the rightful owner of this "hacked" Apple ID.
Now, I appreciate the tightness of Apple's security. This is beautiful,  this is what you want from a company - they actually secure your account from hackers! But they also secure your account from yourself - seeing that at this point, in Apple's eyes, I might be the hacker.

 

It is a nice thought that your account is being secured as good as possible from threats that might be seen as hacking, but it also ***** that this tightness prevents me from getting to my Apple ID, the Apple ID I had for at least 6-7 years now. The Apple ID I've put tons of money in buying apps, music, books and even movies.
Apple Support said: I'm sorry we cannot do anything right now, you will have to make a new Apple ID. My response: but what about all the money I've spent on this Apple ID, what happens to that? Apple: You will just need to buy everything back then, because we cannot help you with that - all of that is gone.

 

I'm super stumped about this, so yeah now I've made a new Apple ID and posting this on here (****** off while typing, if you didn't already catch that) to see if any of you have had the same problem, or something similar to it.

 

If so, how have you handled it? Did you by any miracle recover your old Apple ID? Or did Apple save you some money by returning all of your purchases? I'd love to read what happend to you guys, it might calm me down a little bit lol

iPhone 6, iOS 9.2.1

Posted on Feb 15, 2016 8:37 AM

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