KarinKC12
Level 1
(0 points)
Q: ipod classic was disconnected during sync.plays songs currently on it but not recognized by itunes. is there a way to factory reset without using itunes
My IPOD classic was disconnected during sync. It plays songs currently on it, but is not being recognized by iTunes (even on a new computer). Is there a way to factory reset it without using iTunes.
Thank you
iPod classic, It was working fine
Kenichi Watanabe
Level 8
(39,285 points)
You have to use iTunes to do a Restore ("factory reset").
If you have not already, restart the computer. Do this to Reset (restart) the iPod
Learn how to reset your iPod - Apple Support
Run iTunes and try connecting the iPod again. If that does not help, put the iPod into Disk Mode
Putting iPod into Disk Mode - Apple Support
Connect to computer running iTunes. If iTunes picks it up, it may prompt you to do a Restore with a message about "Recovery." Tell iTunes to proceed with the Restore.
