CarsperAnto
Level 1
(1 points)
Q: Iphone doesnt connect with itunes
My iphone 5s donest connect with my itunes again ..please what can i do
iPhone 5s, iOS 9.1
by Ingo2711,Apple recommended
Ingo2711
Level 7
(25,834 points)
iPhone
Did you already try the steps mentioned in this article?
When iTunes on your computer doesn't recognize your connected device, use these steps. Try again after each step:
- Make sure that you have the latest version of iTunes that your system supports.
- Check that you have the latest software on your Mac or Windows PC.
- Make sure that your device is turned on.
- If you see a Trust this Computer alert, unlock your device and tap Trust. If the alert continues to appear, you might need to reset your lockdown folder.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.
- Restart your computer and iPhone, iPad, or iPod.
- To see if your device needs service, try another computer. If you have the same issue again, contact Apple Support.
copied from If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
