ivan_herman

Q: cannot download book

Strange situation:

 

  • find a book to buy on ibook store
  • tap on the price
  • aks me if I want to buy, I confirm
  • asks for password or fingerprint which I supply
  • accepts, goes to download (small circle apperas)
  • after a few second circle disolves, and the price reappears, ie, purchase aborts

 

Anybody can explain what is happening? I have purchased quite a number of books before...

 

Using iPad Mini latest ios (fully up to date)

iPad Mini, iOS 9.0.2

Posted on Feb 14, 2016 12:39 PM

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Q: cannot download book

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  • Helpful answers

  • by icebergo,

    icebergo icebergo Feb 15, 2016 11:38 AM in response to ivan_herman
    Level 1 (27 points)
    Feb 15, 2016 11:38 AM in response to ivan_herman

    Go to General

    Go Reset

    Do Reset All Settings

     

    It will restart your ipad, you have to do your wireless settings again.

  • by ivan_herman,

    ivan_herman ivan_herman Feb 15, 2016 9:41 PM in response to icebergo
    Level 1 (4 points)
    iTunes
    Feb 15, 2016 9:41 PM in response to icebergo

    Thank you.

     

    However, before I try this (which would take a while, because I do have 4-5 WiFi access that I would have to reconfigure, including some that require re-installation of profiles): can you explain to me why this is necessary? I can download applications via the store (although I only tried a free one when I hit this issue), all my iCloud sync work properly; what is so special in the book store?

     

    Thanks again

     

    Ivan

  • by ivan_herman,Solvedanswer

    ivan_herman ivan_herman Feb 16, 2016 3:37 AM in response to ivan_herman
    Level 1 (4 points)
    iTunes
    Feb 16, 2016 3:37 AM in response to ivan_herman

    Actually... after 3-4 days the problem solved itself without any intervention on my side. Which suggests that this was a server glitch at the iBooks Store rather than anything else. Good the service is back; strange that it lasted that long...