ERoane

Q: iPod Nano and iTunes 11.4 won't work...

Greetings! I just purchased an iPod Nano 7 for myself as my iPod Touch 5 has died. I have had numerous trouble and confusion over trying to update my iTunes 11.4 from my MacBook Pro, which was fine with my iPod Touch, but now I need the newest iTunes for my iPod Nano. For days, I've tried uploading softwares like OS X Mountain Lion and OS X El Captain, but both take too long to download and most of the time I'm short on time due to work.

My question is has anyone else been able to get their iPod Nano to finally be recognized by iTunes 12, and if so how can I upgrade from 11.4 to 12?

Any suggestions and or tips or advice would be wonderful!:)

Thanks!!

Posted on Feb 15, 2016 8:25 AM

Close

Q: iPod Nano and iTunes 11.4 won't work...

  • All replies
  • Helpful answers

  • by gail from maine,

    gail from maine gail from maine Feb 15, 2016 8:28 AM in response to ERoane
    Level 7 (26,158 points)
    iCloud
    Feb 15, 2016 8:28 AM in response to ERoane

    You can only upgrade to the iTunes version needed to sync with an iOS device running iOS 9 on a computer that is running OS X Mountain Lion or later. You need to upgrade your Mac OS X.

     

    Cheers,

     

    GB

  • by Kenichi Watanabe,Apple recommended

    Kenichi Watanabe Kenichi Watanabe Feb 15, 2016 12:18 PM in response to ERoane
    Level 8 (38,924 points)
    Mac OS X
    Feb 15, 2016 12:18 PM in response to ERoane

    An iPod nano does not run iOS.  According to its tech specs page for the current iPod nano

     

    https://www.apple.com/ipod-nano/specs/

     

    System Requirements for a Mac says "OS X v10.7.5 or later, and iTunes 12.2 or later."

     

    What version of OS X does your MacBook run currently?  If it's Lion (10.7.5) or later, you should be able to update iTunes to a version that supports your iPod nano using Software Update.

  • by gail from maine,

    gail from maine gail from maine Feb 15, 2016 10:58 AM in response to Kenichi Watanabe
    Level 7 (26,158 points)
    iCloud
    Feb 15, 2016 10:58 AM in response to Kenichi Watanabe

    Thanks for the clarification Ken!

     

    GB

  • by ERoane,

    ERoane ERoane Feb 15, 2016 12:21 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 15, 2016 12:21 PM in response to Kenichi Watanabe

    HI, Ken and thanks for your and Gail's replies to my post.

    My Macbook Pro is currently running on Snow Lepoard.

    I just purchased the Mountain Lion software from Apple.

    Thank you both!!:)

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Feb 15, 2016 12:24 PM in response to ERoane
    Level 8 (38,924 points)
    Mac OS X
    Feb 15, 2016 12:24 PM in response to ERoane

    Is there a reason you don't want to run the latest OS X release (unless Mountain Lion is the latest your MacBook can run)?  El Capitan is a free upgrade, as long as you have at least Snow Leopard installed.

  • by ERoane,

    ERoane ERoane Feb 16, 2016 1:16 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 16, 2016 1:16 AM in response to Kenichi Watanabe

    Hi, Ken!

    I have a Mac that is running 10.6.8 and when I called Apple, I was told to buy Mountain Lion as my Snow Leopard is from '07.

    I will try and re-download the El Captain and see if there is any progress. My internet connection is kinda slow (basic), but I'll give it another try.

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Feb 16, 2016 4:47 AM in response to ERoane
    Level 8 (38,924 points)
    Mac OS X
    Feb 16, 2016 4:47 AM in response to ERoane

    It's the Mac model that determines if you can install El Capitan or not, not the version of OS X the Mac is currently running.  This web page shows the Mac models that are supported with El Capitan (and how to check).

     

    Upgrade to OS X El Capitan - Apple Support

     

    Before doing any major upgrade (whether it's to Mountain Lion or El Capitan), you should have a backup of your existing system, so that you can go back to what you have now, in case something bad happens during the upgrade, or you don't like the results.  If you use the built-in Time Machine feature (and you have the Snow Leopard installation disc), that serves are your backup.  Or, you can use a "cloning" app, like Carbon Copy Cloner or Super Duper, to create a bootable clone of your Mac's internal drive on an external drive, immediately before doing the upgrade.

     

    NOTE:  If you currently run older apps that are compiled for PowerPC (only), Snow Leopard has a translator called Rosetta that allows Intel Macs to run them.  OS X releases after Snow Leopard no longer have Rosetta, so PowerPC (only) apps will not run anymore.

  • by MlchaelLAX,

    MlchaelLAX MlchaelLAX Feb 16, 2016 12:55 PM in response to ERoane
    Level 4 (2,256 points)
    Feb 16, 2016 12:55 PM in response to ERoane

    ERoane wrote:

     

    Hi, Ken!

    I have a Mac that is running 10.6.8 and when I called Apple, I was told to buy Mountain Lion as my Snow Leopard is from '07.

    I will try and re-download the El Captain and see if there is any progress. My internet connection is kinda slow (basic), but I'll give it another try.

    To the extent that you upgrade to either Mt. Lion and/or El Capitan, I would strongly suggest you partition your hard drive and install the new OS X there.

     

    Then you retain your Snow Leopard environment intact and can "dual-boot" back into it for access to PowerPC applications that require Rosetta.  If you do not like the new OS X upgrade, you can always revert to Snow Leopard use more easily this way.