HT203343: Resolve printer issues on your Mac
Learn about Resolve printer issues on your Mac
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Helpful answers
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Feb 16, 2016 5:05 AM in response to mummaivby Eau Rouge,looks like there was an update on sunday
can you printer connect via cable.
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Feb 16, 2016 5:10 AM in response to Eau Rougeby mummaiv,I have not yet attempted to connect with a cable.
I noticed the update and the driver will download, but when it comes time for the Mac to see the printer, it shows there are no printers found.
When I try to type in the ip address for the printer, that will not work either.
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Feb 16, 2016 5:27 AM in response to mummaivby Eau Rouge,have you tried all the usual, restarts, reset the router,
NVRAM and SMC reset.
How to Reset NVRAM on your Mac - Apple Support
Resetting the System Management Controller (SMC) on your Mac - Apple Support
you also might want to try setting up another user account as an administrator
and see if you can get the printer to connect in that account.
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Feb 16, 2016 5:29 AM in response to Eau Rougeby mummaiv,I have not. My son also has a new Macbook and the printer will not show up on his computer either.