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Q: OS X 10.11 El Capitan& HP 8620

I am currently running El Capitan and purchased a new HP8620.  I currently have no printers showing on my Mac.  I have set up the HP 8620 and it is connected to my wireless network in the house.

 

When I use HP's setup up software, it informs me it can not find the printer.

 

I also attempted to use the printer setup on the Mac, but it too does not show the printer listed.

 

I spent 45 minutes with HP tech and they were unable to help me.

 

Suggestions greatly appreciated.

Posted on Feb 16, 2016 3:52 AM

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Q: OS X 10.11 El Capitan& HP 8620

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