Asikka
Level 1 (0 points)

Q: No option for phone nr in imessage

hi All, another problem with iMessage. There od no option for adding a phone numer in  settings-> Messages-> send/receive. Do you know how to fix it?   iphone6simage.jpeg

Posted on Feb 10, 2016 5:10 AM

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Asikka

Q: No option for phone nr in imessage

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  • by joe_7399,

    joe_7399 joe_7399 Feb 11, 2016 9:36 AM in response to Asikka
    Community Specialists
    Feb 11, 2016 9:36 AM in response to Asikka

    Hi Asikka,

     

    Thanks for using the Apple Support Communities!

     

    I understand that in Settings > Messages > iMessage > Send and Receive, you are not seeing your phone number listed. To troubleshoot this situation, I would recommend following the steps located in the following article. I know the section that I am quoting is written for iPad and iPod touch, but the same steps should be helpful on your iPhone. 

     

    If your phone number is missing on your iPad or iPod touch

    Sign out of iMessage and FaceTime on all of your iOS devices:

    1. Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out. 
    2. Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

    Sign back in to iMessage and FaceTime on all of your iOS devices:

    1. Go to Settings > Messages > Send & Receive. Tap Use your Apple ID for iMessage. Then sign back in with your Apple ID.
    2. Go to Settings > FaceTime. Tap Use your Apple ID for FaceTime. Then sign back in with your Apple ID.

     

    Link your iPhone number and Apple ID to use iMessage and FaceTime - Apple Support

     

    Best!

  • by Asikka,

    Asikka Asikka Feb 16, 2016 12:35 AM in response to joe_7399
    Level 1 (0 points)
    Feb 16, 2016 12:35 AM in response to joe_7399

    Thank you for your answear Joe!

     

    Unfortunatelly this tip didn't help. I sitll can't see my phone number on the list - only e-mail adresses...

     

     

    Regards!

    Asikka

  • by joe_7399,

    joe_7399 joe_7399 Feb 16, 2016 6:05 AM in response to Asikka
    Community Specialists
    Feb 16, 2016 6:05 AM in response to Asikka

    Hello Asikka,

     

    Thanks for using the Apple Support Communities!

     

    Thank you for replying with this information. Because you are still not seeing your phone number and the previous steps did not work, I suggest contacting AppleCare directly. Contacting Apple Support will allow us to look further into this specific situation so we can provide you the best support possible. 

     

    Contact Apple Support - Apple Support

     

    Cheers!