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Helpful answers
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Feb 16, 2016 7:00 AM in response to CathMEby braden85,Hi CathME,
I see that you are experiencing an issue with your ability to import your photos and videos from your iPhone to your PC. There are several methods for importing your photos to your PC, and they can be found here:
Learn how to import photos and videos for Windows 10, Windows 8, or Windows 7.
Import photos and videos from your iPhone, iPad, or iPod touch to your computer - Apple Support
https://support.apple.com/en-us/HT201302
If you are still having some issues with your ability to import your photos and videos, see the information in the following article:
If you can't import photos from your iPhone, iPad, or iPod touch to your computer - Apple Support
https://support.apple.com/en-us/HT204597
Thanks for being a part of the Apple Support Communities!
