HT205356: About the OS X El Capitan v10.11.3 Update
Learn about About the OS X El Capitan v10.11.3 Update
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All replies
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Helpful answers
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Feb 12, 2016 7:26 AM in response to dpatrickiosby Nubz N.,Hi dpatrickios,
I understand your opitical drive was working fine before you upgraded to El Capitan. Now it is not working somehow.
For general optical drive troubleshooting please see this article
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
If you are having issues burning discs then check out this article
OS X El Capitan: If you have trouble burning discs
If it's something else, please let us know the details.
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Feb 14, 2016 6:09 PM in response to Nubz N.by dpatrickios,Thank you for your response but none of it helped. My Matshita DVD-R UJ-898 for my Mac Book Pro will not accept any cd or dvd, it's as if it just stopped working al together. This is really annoying that I cannot get a simple answer on how to fix it. I searched for drivers or latest firmware but nothing.. I really need to get it woking, I do not wish to go to an Apple store and pay for repairs. I don't believe I have to since it's from the upgrade that it stopped working.
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Feb 16, 2016 6:51 AM in response to dpatrickiosby Nubz N.,Hi dpatrickios,
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action
Take care.
