HT201753: Mac OS X: How to log a kernel panic

Learn about Mac OS X: How to log a kernel panic
Kyle Harr

Q: Mid-2015 15-in Retina Macbook Pro kernel panic when waking from sleep

This kernel panic occurred waking a Mid-2105 15-in Retina Macbook Pro from sleep. It was

connected via display port to an HP E241i display. It has happened several times.

 

I've included the stacktrace below. I'm hoping to see if there are any known issues/fixes for this Macbook model.

 

 

 

 

 

 

 

Anonymous UUID:       DFA34557-7796-67BA-7F2E-AAAD330EDC04

 

 

Mon Feb 15 13:45:30 2016

 

 

*** Panic Report ***

panic(cpu 0 caller 0xffffff8002616df2): Kernel trap at 0xffffff800230e11b, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff81eba07000, CR3: 0x0000000005473000, CR4: 0x00000000001627e0

RAX: 0x0000000000000000, RBX: 0x000000000000030e, RCX: 0x0000000000000220, RDX: 0x00000000180f0000

RSP: 0xffffff81eb11bc88, RBP: 0xffffff81eb11bd00, RSI: 0x0000000000002d00, RDI: 0xffffff81eba07000

R8:  0x0000000000000024, R9:  0xffffff8002bfb6d4, R10: 0x000000000000001a, R11: 0x0000000000000023

R12: 0x0000000000000004, R13: 0xffffff81a0e48000, R14: 0x0000000000000002, R15: 0xffffff81eba05400

RFL: 0x0000000000010206, RIP: 0xffffff800230e11b, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff81eba07000, Error code: 0x0000000000000002, Fault CPU: 0x0

 

 

Backtrace (CPU 0), Frame : Return Address

0xffffff81eb11b930 : 0xffffff800252ad21

0xffffff81eb11b9b0 : 0xffffff8002616df2

0xffffff81eb11bb70 : 0xffffff8002633ca3

0xffffff81eb11bb90 : 0xffffff800230e11b

0xffffff81eb11bd00 : 0xffffff7f8374eee9

0xffffff81eb11bd30 : 0xffffff7f8476dd6e

0xffffff81eb11be20 : 0xffffff7f83750534

0xffffff81eb11be60 : 0xffffff7f8374f792

0xffffff81eb11be90 : 0xffffff7f8374b8e3

0xffffff81eb11bef0 : 0xffffff8002ad595d

0xffffff81eb11bf40 : 0xffffff8002ad37cd

0xffffff81eb11bf80 : 0xffffff8002ad38c6

0xffffff81eb11bfb0 : 0xffffff80026116e7

      Kernel Extensions in backtrace:

         com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f83740000->0xffffff7f8377afff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f82d3d000

         com.apple.driver.AppleIntelFramebufferAzul(10.0.6)[7E7652B8-BCEF-3216-A12C-B7CF AA1D67D4]@0xffffff7f84768000->0xffffff7f847b2fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff 7f82d3d000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8365e000

            dependency: com.apple.iokit.IOAcceleratorFamily2(156.16)[1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f8465a000

            dependency: com.apple.iokit.IOReportFamily(31)[781C9DD1-4CE9-3AEB-85EA-D420CEC18916]@0xffff ff7f83657000

            dependency: com.apple.AppleGraphicsDeviceControl(3.10.25)[DFDCFB7E-74E4-397E-AA6F-6ECFC41D5 649]@0xffffff7f84761000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7f83740000

 

 

BSD process name corresponding to current thread: kernel_task

 

 

Mac OS version:

14F27

 

 

Kernel version:

Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64

Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4

Kernel slide:     0x0000000002200000

Kernel text base: 0xffffff8002400000

__HIB  text base: 0xffffff8002300000

System model name: MacBookPro11,4 (Mac-06F11FD93F0323C5)

 

 

System uptime in nanoseconds: 35568964195350

last loaded kext at 8407315731: com.sophos.kext.sav 9.4.50 (addr 0xffffff7f82c46000, size 28672)

last unloaded kext at 373748193372: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f84b62000, size 8192)

loaded kexts:

com.sophos.kext.sav 9.4.50

com.sophos.nke.swi 9.4.50

com.github.osxfuse.filesystems.osxfusefs 2.7.4

org.pqrs.driver.Karabiner 10.15.0

com.credant.iomediafilter.CREDANTShield 6659

com.credant.kext.CREDANTCrypto 4581

com.sektioneins.driver.SUIDGuardNG 1.0.6

com.apple.filesystems.autofs 3.0

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.AGPM 110.19.6

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleHDA 272.18.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleBacklight 170.7.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleCameraInterface 5.36.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleIntelHD5000Graphics 10.0.6

com.apple.driver.AppleIntelFramebufferAzul 10.0.6

com.apple.driver.AppleTopCaseHIDEventDriver 67

com.apple.driver.AppleUSBTopCaseDriver 67

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleGraphicsControl 3.10.25

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.driver.AppleMultitouchDriver 264.6

com.apple.iokit.IOUSBHIDDriverPM 710.4.7

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Feb 16, 2016 1:44 PM

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Q: Mid-2015 15-in Retina Macbook Pro kernel panic when waking from sleep

  • All replies
  • Helpful answers

  • by Kappy,Solvedanswer

    Kappy Kappy Feb 16, 2016 1:57 PM in response to Kyle Harr
    Level 10 (270,309 points)
    Desktops
    Feb 16, 2016 1:57 PM in response to Kyle Harr

    Uninstall this software:

     

    Sophos AV

    GitHub and OSXFuse

    Karabiner

    Credant Shield/Crypto

    Sektioneins driver and SUIDGrardNG

     

    One or more are causing the crash. Start by removing Sophos. Since the graphics family is one problem be sure to remove anything you have installed that would be new for your use of the GPU.

     

    Be sure to use any uninstaller supplied with the software. Do not manually uninstall something that comes with an uninstaller.

  • by Kyle Harr,

    Kyle Harr Kyle Harr Feb 29, 2016 10:57 AM in response to Kappy
    Level 1 (0 points)
    Feb 29, 2016 10:57 AM in response to Kappy

    Thanks. Uninstalling OSXFuse appears to have fixed the issue.