Samandchris

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Q: Id log in

Hi iv just got an ipone 5 it would not let me created an I'd on it so I did it on line now it won't let me log in with my I'd can any one help please

Posted on Feb 17, 2016 1:10 PM

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Q: Id log in

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by AJ397,Helpful

AJ397 Feb 17, 2016 2:06 PM in response to Samandchris
Level 5 (6,244 points)

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Feb 17, 2016 2:06 PM in response to Samandchris

What do you mean "won't let you log in"? What does the message say? -AJ
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by Samandchris,

Samandchris Feb 17, 2016 1:34 PM in response to AJ397
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Feb 17, 2016 1:34 PM in response to AJ397

Could not sign in
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by AJ397,Helpful

AJ397 Feb 17, 2016 2:07 PM in response to Samandchris
Level 5 (6,244 points)

Accessibility

Feb 17, 2016 2:07 PM in response to Samandchris

If you use two factor verification, see here: If you can't sign in with two-step verification using your Apple ID - Apple Support
Otherwise, try contacting Apple Support: https://www.apple.com/support/
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