Q: Cant connect to iTunes store, but internet connection works

I can't connect to iTunes store since last year november, even though my internet connection works fine.

It just tells me I should check if i'm connected to the internet and I tried many solutions that apple offered me from their sites but none of them worked.

I hope someone can help me, thanks!

Windows 7

Posted on Feb 16, 2016 6:41 AM

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Q: Cant connect to iTunes store, but internet connection works

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by norm123,

norm123 Feb 17, 2016 1:36 PM in response to HaronDieValkyre
Community Specialists

Feb 17, 2016 1:36 PM in response to HaronDieValkyre

Hey HaronDieValkyre,

I understand that you are still having issues with connecting to the iTunes Store on your computer. I know you have done some things, but let's go over some additional troubleshooting options to get this working for you.

One thing to consider is ensuring that the date and time is correct on your computer. Another thing to check is to make sure that the host file is not blocking access. Take a look at the article below for the specific details to this and other troubleshooting options to get you back up and running.

Advanced steps for fixing issues with iTunes Store connection
https://support.apple.com/en-us/HT203361

Let me know if this helps.

Take care
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Q: Cant connect to iTunes store, but internet connection works

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by norm123,

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