HT201412: If your iPhone, iPad, or iPod touch won't turn on
Learn about If your iPhone, iPad, or iPod touch won't turn on
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Helpful answers
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Feb 17, 2016 11:09 PM in response to BrianLandeverby D.Cohen,Hi! Take a look at these articles:
Resolve iOS update and restore errors in iTunes - Apple Support
Get help with iOS update and restore errors - Apple Support
Here's what I've found about the Error 9.
Check your security software
Errors: 2, 4, 6, 9, 1611, 9006.
Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
If you still see the error message, check for USB connection issues.
If the steps suggested above don't work, this may indeed be a hardware issue.