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by Kenichi Watanabe,Feb 18, 2016 1:41 AM in response to groundpoundersrt4
Kenichi Watanabe
Feb 18, 2016 1:41 AM
in response to groundpoundersrt4
Level 8 (40,181 points)
Mac OS XIf you have not already, do a Reset (restart) on your iPod.
Learn how to reset your iPod - Apple Support
Since the iPod "shuts off" when disconnected, you can do the Reset while it is connected to the computer (when it's showing the "white screen").