misspeej

Q: Cannot backup iPhone6 to iCloud or iTunes?

I have never been able to backup my iphone 6. I have always had the latest version of iTunes, i have the latest version of El Capitan, i have more than enough space on iCloud & nothing works! Image capture won't recognise my phone & itunes now says it cannot pair with my iphone. I just bought a new macbook pro so i know it has nothing to do with the computer, i have tried different usb ports & different computers... literally nothing works.

 

I know the best way to go around this is to reset my phone but i have 14,000 photos that i need to back up before i can do that.

 

Has anyone else had this problem/Know how to fix it OR how to save my photos!

Posted on Feb 18, 2016 12:40 PM

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Q: Cannot backup iPhone6 to iCloud or iTunes?

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