HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
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Q: what causes iTunes error 2003 and how do you fix it
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Feb 20, 2016 7:12 AMby jeffd55,Hello jamx11,
Thank you for using Apple Support Communities.
I see that you are getting an error message from iTunes. I would suggest starting with the following article to troubleshoot the issue.
Resolve iOS update and restore errors in iTunes
Best regards.
