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Helpful answers
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Feb 19, 2016 7:56 AM in response to caleidoscopioby roaminggnome,Basics from the manual are restart, reset, restore.
Start there
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Feb 19, 2016 5:48 PM in response to caleidoscopioby 0ffline,Have you tried doing a force restart?
You can do this by holding the home button, and the side lock button until the Apple logo comes up.
Here are the direct instructions if you'd prefer to see how to do it.