dene260

Level 1 (0 points)

Q: hi my ipod 6 the slide to unlock cannot open

my ipod 6 the slide to unlock can not open or it can't even power off

iPod touch

Posted on Feb 18, 2016 7:08 PM

I have this question too

Level 10 (189,400 points)

Desktops

A:

If the Slide to Upgrade screen won't go away after you update to iOS 9

Posted on Feb 20, 2016 1:32 AM

Q: hi my ipod 6 the slide to unlock cannot open

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by 0ffline,

0ffline Feb 19, 2016 5:55 PM in response to dene260
Level 2 (401 points)

iCloud

Feb 19, 2016 5:55 PM in response to dene260

Have you tried doing a force restart?
You can do this by holding the home button, and the side lock button until the Apple logo comes up.

Here are the direct instructions if you'd prefer to see how to do it.
Restart your iPhone, iPad, or iPod touch - Apple Support
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by lllaass,Apple recommended

lllaass Feb 20, 2016 1:32 AM in response to dene260
Level 10 (189,400 points)

Desktops

Feb 20, 2016 1:32 AM in response to dene260

If the Slide to Upgrade screen won't go away after you update to iOS 9
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