Richard Sjolund
Level 2 (248 points)
Desktops

Q: POP option for mail account with El Capitan

My earthlink account is a POP email account.  After updating to El Capitan - 10.11 - I lost my email. 

 

When I try to add a new earthlink email account I only get an IMAP account.  Under preferences is says "Account type IMAP" - there is no option to change that top a POP account.

 

How do I get my email back ???????

Mac Pro, OS X El Capitan (10.11), iPad, iPhone5, Mac Pro, MacBook Pro

Posted on Oct 1, 2015 10:48 AM

by Barney-15E,Apple recommended
Barney-15E Barney-15E
Level 9 (50,267 points)
Mac OS X
A:

Try creating a new account and when you enter the password, put in a bad password. It will eventually time out and you can manually configure the account. There is an option for the account type.

If you put in garbage in both username and password, it times out faster.

 

I don't have an account to set up as POP, so I couldn't get any farther than that.

Posted on Oct 1, 2015 4:49 PM

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Richard Sjolund

Q: POP option for mail account with El Capitan

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  • by Richard Girard, Ii,

    Richard Girard, Ii Richard Girard, Ii Jan 1, 2016 7:22 AM in response to Richard Sjolund
    Level 1 (14 points)
    Jan 1, 2016 7:22 AM in response to Richard Sjolund

    1/1/16 Thought I add my solution: When upgrading to El Capitan I had 3 pop email accounts fail to connect, saying bad user name or password. Was about to archive them and build new ones from scratch (as u/n and passwords were correct) when I right-clicked on the mailbox in the left column (Mailboxes) and chose "Edit <mailbox name>". There I found that the use SSL box was unchecked and it was trying to connect on port 110. Checked the 'Use SSL" box and it changed the port to 995, which I let it do. Clicking close/save and the mailbox connected and all was/is well.

  • by Nate Walter,

    Nate Walter Nate Walter Feb 20, 2016 5:35 AM in response to Harvey 137
    Level 1 (0 points)
    Feb 20, 2016 5:35 AM in response to Harvey 137

    Harvey 137, I just wanted to thank you for all the time and effort you put into helping out here! 

     

    I have been incredibly busy, and believe it or not have not had time until today to finally resolve this (I first added my posts in October!).  But I was able to resolve it today with your help, and I am very grateful!!!  Thanks!!

  • by aaronbr,

    aaronbr aaronbr Mar 15, 2016 11:56 PM in response to Harvey 137
    Level 1 (0 points)
    Mar 15, 2016 11:56 PM in response to Harvey 137

    Harvey, I cannot thank you enough.  Your suggestion allowed me to connect to Earthlink on the VERY FIRST try with my new machine. I returned a defective machine this AM. I decided to take the new machine rather than a refund. Did a lot of research today. Your post did the trick! Thank you very much for sharing .

  • by pmmann,

    pmmann pmmann Jun 12, 2016 12:55 PM in response to Glenn Leblanc
    Level 1 (8 points)
    Mac OS X
    Jun 12, 2016 12:55 PM in response to Glenn Leblanc

    Works in Mail 5.3. Thanks!

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