Q: My 6s keep diverting to other site. Please advise me how to clean up the bugs. Thanks
My 6s keep diverting to other site. Please advise me how to clean up the bugs. Thanks.
iPhone 6s, iOS 9.2.1
Posted on Feb 18, 2016 6:44 PM
Community Specialists
Hi Limkk1952,
Thanks for contributing to the Apple Support Communities.
If you're being redirected to other web sites or seeing popup windows when using Safari on your iPhone, here are some steps to try first:
On your iPhone, iPad, or iPod touch, force Safari to close. To prevent Safari from automatically reopening any windows, go to Settings > Safari, then tap Clear History and Website Data. This also removes your browser history and cookies.
You can also try adjusting the Safari settings using the steps in Safari web settings on your iPhone, iPad, and iPod touch.
Additionally, if this happens while connected to a Wi-Fi network, try these steps:
- If someone else set up your network, ask them for help. If you’re using a network at a company, school, hotel, store, or other free Wi-Fi location, find an employee for assistance.
- Try connecting to a Wi-Fi network in a different location.
- Update your Wi-Fi router with the latest firmware and make sure the router supports your Apple product. For more information, contact the manufacturer of your router.
From If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
Sincerely.
Posted on Feb 20, 2016 6:24 AM