edemat

Q: shuffle stops by itself

Anyone experience the shuffle stopping by itself and I need to hit play to play? I charged it until the light was green and the same occurred. Very intimitant...may play for several songs and stop, I start and it may stop within minutes or play longer then stop. Any ideas what is happening?

iPod shuffle (4th generation late 2012)

Posted on Feb 20, 2016 2:24 PM

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Q: shuffle stops by itself

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  • by Kenichi Watanabe,Helpful

    Kenichi Watanabe Kenichi Watanabe Feb 20, 2016 4:21 PM in response to edemat
    Level 8 (39,258 points)
    Mac OS X
    Feb 20, 2016 4:21 PM in response to edemat

    The 4th gen shuffle can get remote control signals from buttons on the headphones cord.  Even if you are not using headphones with control buttons on the cord, the shuffle may be getting false signals (in this case to stop playback). 

     

    First, make sure the headphones plug if fully inserted into he shuffle's headphones jack.  It should "click" into place.  If the connection points on the plug are not properly aligned, you may still get audio, but it can cause a false signal.  If that does not help, try a difference set of headphones, as a test to see if the problem goes away.

  • by edemat,

    edemat edemat Feb 20, 2016 4:26 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 20, 2016 4:26 PM in response to Kenichi Watanabe

    Interesting and thanks. I just got the beats ear plugs and it has a toggle for phone use I guess. I used the beats 2 - 3 workouts with no problem, Now, I've experienced the stoppage as described above. I'll go back to my ipod ear plugs and see if that fixes it.

    Could it be my shuffle is not a most recent version?

    Again, I appreciate your help.

  • by Kenichi Watanabe,Helpful

    Kenichi Watanabe Kenichi Watanabe Feb 21, 2016 10:15 AM in response to edemat
    Level 8 (39,258 points)
    Mac OS X
    Feb 21, 2016 10:15 AM in response to edemat

    A 4th gen iPod shuffle from 2012 is basically the same as one from 2015.  Apple mainly changed the colors choices, and updated software requirements for the Mac or Windows PC running iTunes.  So any headphones that are supposed to work with 4th gen iPod shuffle should work.

     

    It may not be the headphones.  That's a guess.  If you got some moisture (like sweat) in the seams of the shuffle's control buttons, there could be a short circuit there that is causing the issue.  However, if the problem goes away when you try the other headphones, then the cause is probably related to the Beats.