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Feb 20, 2016 5:44 PM in response to N.stewart-bell1by 0ffline,I would suggest visiting this link below for all the steps on your non working headphones!
When you go through those troubleshooting steps and it still doesn't work, you will need to contact Apple Support since they are under the 1 year accessory warranty.
Hope this will help you
Here is the link for the troubleshooting steps
If your headset isn't working - Apple Support
Here is the link for Apple Support