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Helpful answers
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Feb 22, 2016 5:33 AM in response to ARGYLESCRIBESby turingtest2,For "Could not open key/write value" errors when reinstalling try b noir's user tip:
The technique can be applied to the branch of the registry mentioned in the error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
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Feb 22, 2016 6:28 AM in response to turingtest2by ARGYLESCRIBES,I have already tried the regedit recommendations. It still has the error.
i also completely removed iTunes and associated directories, but I still get the same message when I try and re-install.
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Feb 22, 2016 6:45 AM in response to ARGYLESCRIBESby turingtest2,Try the Microsoft program install and uninstall utility in case that can tidy up/
Right-click on the installer and run as administator.
Otherwise you may have to resort to a registry cleaning app.
tt2
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Feb 22, 2016 6:48 AM in response to turingtest2by ARGYLESCRIBES,already tried the MS tool. Any recommended registry cleaning app?
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Feb 22, 2016 7:07 AM in response to ARGYLESCRIBESby turingtest2,CCleaner? Have you tried the install missing components section of my user tip? At least that would narrow down which component doesn't install, or it might all go through anyway.
tt2
