-
All replies
-
Helpful answers
-
Feb 22, 2016 7:32 AM in response to TomVermby jason269,Hi, TomVerm.
Thank you for visiting Apple Support Communities.
I understand your iPhone 5c will not power on or charge. I would start with going through the troubleshooting information attached below specifically for this issue.
Battery or charging issues
- Learn how to charge your iPhone and iPod touch
- Learn how to charge your iPad
- Get help charging your iPhone, iPad, or iPod touch
Issue not solved
If you still have an issue with your device, contact Apple Support.
Get help with hardware features on your iPhone, iPad, and iPod touch
If your iPhone, iPad, or iPod touch doesn‘t respond or won‘t turn on
If none of this information resolves the issue with your iPhone 5c and you need to reach out to us via phone for support, here are the steps on how to locate the IMEI or serial number of your iPhone.
Find the serial number and other information for your iPhone, iPad, and iPod touch
Cheers
