Q: How do I contact someone with iChat?
Equipment / Software
• Mac Pro (Early 2009)
• 2.66 GHz Quad-Core Intel Xeon
• 8 GB 1066 MHz DDR3 ECC
• AMD Radeon HD 6870 2048 MB
• OS X El Capitan: 10.11 (15A284)
Problem
• iChat quit working in June 2015 after a minor update for OS X Yosemite.
• Can no longer connect with iChat to computers outside of my house. The computers that use to work are all Mac from 2009 to 2014 - 7 different models in all in different locations and all with different internet providers.
• Do not know what causes the problem.
• El Capitan OS X 10.11 did not fix the problem.
• Bonjour works inside of my house.
Steps to solve problem:
• Update OS X software
• Turned off the firewall
• Tried connecting from all 7 computers
• Read about similar problems on Apple Support Communities forum
• Asked specialist at Apple store
Results
• Nothing works
• Total frustration
Mac Pro (Early 2009), OS X Mavericks (10.9.4), OS X Yosemite (10.10)
Posted on Oct 4, 2015 1:20 PM
