Q: iphone 5s connects to bluetooth in car, but won't play music

Question

cjramone

Level 1 (0 points)

Q: iphone 5s connects to bluetooth in car, but won't play music

Hello-

I have an iphone 5s 32gb, running ios 9.2.1. It is connecting to the bluetooth in my new 2016 chevy equinox, but it won't play any of my music from itunes or any other music app (Pandora, Spotify). The music just plays through the phone speaker, not the car's speakers. I've restarted the phone, car, and paired them together again. Advice?

Thanks!

iPhone 5s, iOS 9.2.1

Posted on Feb 22, 2016 7:43 AM

I have this question too

Q: iphone 5s connects to bluetooth in car, but won't play music

All replies

Helpful answers

by pedro d,

pedro d Feb 23, 2016 8:54 AM in response to cjramone
Community Specialists

Feb 23, 2016 8:54 AM in response to cjramone
Hello there, cjramone.

It sounds like you've taken some great steps for resolving your issue with connecting your iPhone 5s via BlueTooth to your car stereo. The following Knowledge Base article has some additional information to review for further troubleshooting:

Get help connecting your iPhone, iPad, or iPod touch with your car stereo

If you're using Bluetooth
Check your car stereo's user manual for steps about pairing with a Bluetooth device.
On your iOS device, swipe up to open Control Center, then taptwice to turn Bluetooth off and back on.
Restart your iOS device.
On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.
Update your iOS device.
Install any firmware updates for your car stereo.
If you still can't connect, contact Apple Support.

Thanks for being a part of Apple Support Communities.

Cheers.
Reply options

Link to this post

Q: iphone 5s connects to bluetooth in car, but won't play music

All replies Helpful answers

by pedro d,

If you're using Bluetooth

All replies

Helpful answers