Q: MacBook Pro hardware not responding
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Feb 23, 2016 1:26 AMby lllaass,What do you mean by "MacBook hardware not responding"?
What model Mac? Do you have a backup of the computer?
Do you have another Mac or at least a PC?
A Mac can help getting them from the MacBook Pro,
If the photos are in the phones Camera Roll album it is easy to get them from the phones. Otherwise you need a paid app like PhoneView or Touch Copy to get synced photos from the phones.
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Feb 23, 2016 9:57 AMby serghio,Upon turning on the computer, a flashing question mark appears in a suitcase.
I Was told that the hard drive needs to be replaced.
A Macbook Pro early 2011 with El Capitan opersting system. There was no external hard drive with backed up info.
1% of the photos are in camera roll. The others are in varying albums, copied from the computer.
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Feb 23, 2016 10:37 AMby lllaass,Folder with a question mark
If you see a folder with a question mark appear instead of the Apple logo, it means your Mac couldn't find a local or network-based startup disk. This can happen if the disk selected in the Startup Disk pane of System Preferences isn't available. Wait a few seconds to see if your Mac is able to locate the startup disk you specified.
If you still see a question mark after waiting a few moments, use Startup Manager to start up your Mac, then re-select your startup disk from System Preferences.
If a question mark appears after you install a software update, re-select your startup disk using OS X Recovery.
About the screens you see when your Mac starts up - Apple Support
You Mac may or may not have internet Recovery,
Computers that can be upgraded to use OS X Internet Recovery - Apple Support
Since you do not have backup,
- Get an external USB drive and format it in OSX extended
- try booting to Recovery
OS X: About OS X Recovery - Apple Support
and then try either cloning the internal drive to the external drive by:
http://www.newertech.com/tech_support/manuals/mac/clon_data.php
or using terminal in Recovery to copy individual files and folders
1. Copying Files to External Hard Drive via Terminal When booted to Recovery?
If you can't boot to Recovery then boot form Snow Leopard install DVD and try the cloning/copying.
Then:
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
Then format the startup disk and do a fresh install of OSX
If the HD is not repairing then likely the HD has to be replaced. If you replace it I would install an SSD instead.
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Feb 23, 2016 10:50 AMby KimUserName,Hi Serghio:
Another possibilty is that the problem can be your hard drive SATA cable.
Install your hard drive in an external case http://eshop.macsales.com/Search/Search.cfm?Ntk=Primary&Ns=P_Price%7c0&Ne=5000&N =6430&Ntt=On-The-Go+Kit or you could use a USB to SATA adapter. http://www.amazon.ca/gp/product/B006J2L0ZM?psc=1&redirect=true&ref_=oh_aui_detai lpage_o07_s00 and try booting from that and see if it works.
Here is a video showing how your SATA cable can fail. https://www.youtube.com/watch?v=Amg5w0rlwDo
Kim
