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Helpful answers
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Feb 23, 2016 11:36 PM in response to glfhasd;fhasdfby D.Cohen,Hi! Have you tried using a different computer? Also, make sure iTunes on your computer is updated the the latest version (12.3 or later).
If your computer won't recognise your iOS device, try the steps suggested by Apple.
Here’s what you need to do if you have a PC:
https://support.apple.com/en-us/HT204095
Here’s what you need to do if you have a Mac:
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Feb 24, 2016 12:41 AM in response to glfhasd;fhasdfby lllaass,Resolve USB-related alerts in iTunes - Apple Support
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G or later iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G ot later iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
I suspect a hardware problem with the dock connector on the iPod