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Helpful answers
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Feb 24, 2016 9:01 AM in response to dukidollby lllaass,★HelpfulTo shutdown press and hold the Power button until the Mac shuts down.
To reset your admin/login password:
Reset the user password in OS X Lion, Mountain Lion, Mavericks and Yosemite
To reset keychain
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Feb 24, 2016 9:03 AM in response to lllaassby dukidoll,Thankyou so much ,I had visions of having to go to an Apple shop to get it started again .