Irishfan21

Q: My iPhone kicks me off wifi In my house how can I fix this

MY iPhone 6 while in my house kicks me off my wifi which is causing me overage on my bill.   How can I fix this problem

Posted on Feb 22, 2016 5:19 PM

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Q: My iPhone kicks me off wifi In my house how can I fix this

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  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 22, 2016 5:33 PM in response to Irishfan21
    Level 8 (37,992 points)
    Mac OS X
    Feb 22, 2016 5:33 PM in response to Irishfan21

    Your iPhone doesn't "kick you off WiFi". Perhaps your router does. However, the iPhone turns off WiFi when it goes to sleep to preserve the battery unless it is connected to power, which means that any background processes will use cellular data.

  • by Drew Reece,Apple recommended

    Drew Reece Drew Reece Feb 22, 2016 5:42 PM in response to Irishfan21
    Level 5 (7,552 points)
    Notebooks
    Feb 22, 2016 5:42 PM in response to Irishfan21

    Do you have wifi assist enabled?

    About Wi-Fi Assist - Apple Support

    The default is to use cellular data when wifi is slow or performing badly, perhaps you want to disable that feature? Do you know if your wifi reception is patchy? Do other devices work well on the same wifi?

     

    You can also disable cellular data when at home.

    About cellular data settings and usage on your iPhone and iPad - Apple Support

     

     

    See this if you want to view how fast the connected wifi is…

    https://itunes.apple.com/us/app/cloudcheck/id722428563?mt=8

    See if it drops where you use or store your device.

  • by Ness1uno,

    Ness1uno Ness1uno Feb 24, 2016 4:29 AM in response to Lawrence Finch
    Level 1 (10 points)
    Feb 24, 2016 4:29 AM in response to Lawrence Finch

    FALSE.

    The "iPhone drops wifi when in standby to preserve battery" it's a metropolitan legend.

    IT's not true.

    NO device (Apple, Samsung, LG, etc) does that thing.

    Every device quel connected to wifi stay allways connected.

    Apple devices are linked when in wifi mode for the handoff function and when you've an incoming call Mac, iPad, etc will ring too and you can answer on the Mac or iPad.

    If iPhone drops wifi how can you do that?

    LIsten to me, the problem it's not iPhone...the problem are the routers. Some routers kick off the devices when inactive.

    I had the problem too and I resolved buyin and Airport Express.

  • by TJBUSMC1973,

    TJBUSMC1973 TJBUSMC1973 Feb 24, 2016 5:06 AM in response to Ness1uno
    Level 5 (7,631 points)
    Feb 24, 2016 5:06 AM in response to Ness1uno

    Cite your source.  A simple web search finds hundreds of instances where people report that the iPhone, when locked and not connected to power, disables wi-fi.

     

    With the lack of any sources, and the fact that my personal experience aligns with Mr. Finch's, I'll take his observation over yours.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 24, 2016 6:39 AM in response to Ness1uno
    Level 8 (37,992 points)
    Mac OS X
    Feb 24, 2016 6:39 AM in response to Ness1uno

    Ness1uno wrote:

     

    FALSE.

    The "iPhone drops wifi when in standby to preserve battery" it's a metropolitan legend.

    IT's not true.

    NO device (Apple, Samsung, LG, etc) does that thing.

    Every device quel connected to wifi stay allways connected.

    Apple devices are linked when in wifi mode for the handoff function and when you've an incoming call Mac, iPad, etc will ring too and you can answer on the Mac or iPad.

    If iPhone drops wifi how can you do that?

    LIsten to me, the problem it's not iPhone...the problem are the routers. Some routers kick off the devices when inactive.

    I had the problem too and I resolved buyin and Airport Express.

    It is 100% true. Here's how to prove it to yourself:

     

    • On the phone, go to Settings/WiFi and tap on the "i" next to your network name
    • Write down the IP address
    • On your computer, open a Terminal window (Mac) or CMD window (Windows)
    • Ping the phone:
      • On a Mac, type "ping <the IP address you wrote down>"
      • On Windows, type "ping  /T <the IP address you wrote down>"
    • Your computer will send a ping request to the phone every second and display the result
    • Press the SLEEP button on your phone
    • Wait about 30 seconds, and the pings will time out
    • Press the HOME button on your phone and log in
    • The pings will resume.

    Handoff works using BlueTooth, not WiFi. See: Get help using Continuity with your iOS device or your Mac - Apple Support. The devices communicate using BlueTooth when a call arrives. The BlueTooth connection wakes the phone, and allows WiFi to connect because the phone is now awake.

  • by Ness1uno,

    Ness1uno Ness1uno Feb 24, 2016 12:29 PM in response to Lawrence Finch
    Level 1 (10 points)
    Feb 24, 2016 12:29 PM in response to Lawrence Finch

    It's NOT TRUE.

    Let's begin:

    My house: iPhone and iPad disconnected after 5 minutes in lock mode (stand by)

    My office: iPhone and iPad stay ALWAYS CONNECTED, even after 10 hours in stand by

    My mom: iPhone and iPad stay ALWAYS CONNECTED, even after 10 hours in stand by

    My friend: iPhone and iPad disconnected after 5 minutes in lock mode (stand by)

     

    So, if what you say it's true, tell me HOW can iPhone and iPad stay connected after hours and hours in stand by?

    The rules you say it's applied EVERY TIME or NEVER.

    So, stop with this legend about "saving battery" because it's NOT TRUE. I talked with 3 Apple Technics (Genius) and all 3 said to me it's NOT TRUE. The iPhone, LIKE ANY OTHER DEVICE (Samsung, LG, ecc ecc) it's made to stay always connected to a WIFI connection. The only exception it's for the "PUBLIC WIFI", in that case they disconnect after some time of inactivity.

     

    Tell my another thing: how it is possibile that WHEN I CHANGED MY ROUTER (I bought a better router) I solved the problem and now my iPhone and iPad stay ALWAYS CONNECTED even after ALL THE NIGHT?

     

    So, this thing about "saving battery" it's a FAKE.

    My iPhone and iPad are ALWAYS CONNECTED to the WIFI and if they disconnect from YOUR wifi the problem it's THE ROUTER.

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Feb 24, 2016 12:34 PM in response to Ness1uno
    Level 8 (37,992 points)
    Mac OS X
    Feb 24, 2016 12:34 PM in response to Ness1uno

    Have you done the test I described? If you haven't I feel perfectly safe in ignoring you.

     

    There are thousands of posts over 8 years saying (and complaining) that WiFi turns off when the phone goes to sleep. Either thousands of people are all wrong, or you are wrong. I know where I'm putting my money.

  • by Ness1uno,

    Ness1uno Ness1uno Feb 24, 2016 12:42 PM in response to Lawrence Finch
    Level 1 (10 points)
    Feb 24, 2016 12:42 PM in response to Lawrence Finch

    Done the ping test in my house right now and you know what? The test it's OK and my iPhone was in standby by 30 minutes.

    Do whatever u want with your money, I don't care, but I repeat: MY IPHONE IS ALWAYS CONNECTED TO WIFI and iPhones and iPads of my friends too.

    I had the problem and I solved it by CHANGING THE ROUTER.

    Bye bye.