HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

mh.habibi

Level 1 (0 points)

Q: prolem in call

I'm using iphone 5 with latest IOS.

Sometimes,after i'd dial a number or somebody calls me,any sound be exchanged.(microphone& speaker)

My voice is not recieved by the other person and vice versa.

I want to understand how to solve this problem?

Thanks.

iPhone 5, iOS 9.2

Posted on Feb 21, 2016 11:39 PM

I have this question too

Q: prolem in call

All replies

Helpful answers

by David Shanahan,

David Shanahan Feb 22, 2016 1:14 AM in response to mh.habibi
Level 3 (908 points)

Feb 22, 2016 1:14 AM in response to mh.habibi

Have you tried doing a reset? i.e. Hold down the sleep/wake button and the Home button until you see the white Apple logo on the screen, then release both buttons and allow the phone to reboot normally.
Reply options

Link to this post

by mh.habibi,

mh.habibi Feb 24, 2016 4:02 AM in response to David Shanahan
Level 1 (0 points)

Feb 24, 2016 4:02 AM in response to David Shanahan

I did it but the problem is still desolved.
Also i reset my device by reset all settings.
Reply options

Link to this post

by David Shanahan,

David Shanahan Feb 24, 2016 4:47 PM in response to mh.habibi
Level 3 (908 points)

Feb 24, 2016 4:47 PM in response to mh.habibi

Sounds like you need to take it in to an Apple store or send it to an Apple service centre.
Reply options

Link to this post