TLM32174

Q: QuickTime 7 Pro

I bought the Quick Time 7 Pro for PC to record from my iPad. I do not get the new record button and I can't open any files.  So far this seems to be an ongoing problem and I am very disappointed in trying to contact Apple for any support.

 

I get error code 1856: an unknown error

 

I was on a timeline for work and that is why I purchased it tonight.  The Website states clearly about recording from the iPad.

Posted on Feb 24, 2016 8:33 PM

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Q: QuickTime 7 Pro

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  • by TLM32174,

    TLM32174 TLM32174 Feb 24, 2016 8:54 PM in response to TLM32174
    Level 1 (0 points)
    Feb 24, 2016 8:54 PM in response to TLM32174

    Somehow I found an upgrade and have this fixed.

    Now I don't have a new video record.

    I bought this specifically to video record my iPad.  In the manual it says video is just for MAC, but that is not said in the advertising.

    Disappointed in Apple.

    I have spent all night trying to accomplish a project for work and Apple has failed me with misleading advertising.

    I had trusted them and their product to work as advertised.

     

    "QuickTime 7 Pro can convert your media to different formats, so you can watch a movie or video on your iPhone, iPod, and Apple TV. You can also use QuickTime 7 Pro to record video and share everything you make with friends and family.*"

     

    Of course, now I see the * at the end of the copy.  Very clever of Apple..........Thinking twice about buying the watch.

  • by QuickTimeKirk,

    QuickTimeKirk QuickTimeKirk Feb 25, 2016 4:34 AM in response to TLM32174
    Level 9 (53,161 points)
    Feb 25, 2016 4:34 AM in response to TLM32174

    The Windows version has never offered video recording and the page description of features points that out.

    OS X users don't even need to use QuickTime Player Pro to record playback of their iOS devices. Quicktime X (Mac only) can also record the screen.